Instrument Support Technician

Electro Chemical Engineering Pty Ltd.; Geehi; Vor Ort; AUD 70.000 - 90.000; Vollzeit

Zusammenfassung

Electro Chemical Engineering Pty Ltd. is seeking an Instrument Support Technician to join the VMS division. You will design, install, commission, and support advanced temperature monitoring systems for clients, ensuring reliable operation and performance across sites.

The role emphasizes hands-on fault diagnosis, on-site visits, collaboration with sales and engineering teams, and a safety-first approach. You should have practical experience in instrumentation or electronics, strong IT/networking

Qualifikationen

• Experience in technical support, instrumentation, or electronic systems.
• Strong IT networking, operating systems, and hardware configuration knowledge.
• Excellent communication and stakeholder management.
• Willingness to travel interstate occasionally.

Aufgaben

• Provide expert fault-finding via phone, email, tickets, and on-site visits.
• Install hardware/software, configure networks, complete validation paperwork, collaborate with internal teams.
• Design system layouts with VMS sales staff and manage Support Agreements/quotations.
• Liaise with client IT representatives using Windows OS, servers, and hardware knowledge.

Kenntnisse

Technical support

IT networks

Hardware configuration

Communication

Travel readiness

Jobbeschreibung

ECEFast is seeking a technical specialist to join the VMS division as an Instrument Support Technician. In this role, you will play a vital part in designing, installing, commissioning, and supporting advanced temperature monitoring systems and related solutions for clients.

Key responsibilities

Provide expert assistance via phone, email, support tickets, and on-site visits to fault-find, diagnose, and resolve customer issues

Install hardware and software, configure network integrations, complete validation paperwork, and collaborate with internal departments

Partner with VMS sales staff on system design, manage Support Agreements, and prepare customer quotations

Leverage strong knowledge of Windows OS, servers, hardware platforms, and IT networks to liaise effectively with client IT representatives

About you

Practical experience in technical support, instrumentation, or electronic systems

Solid grounding in IT networks, operating systems, and hardware configuration

Excellent communication and stakeholder management skills

A proactive, safety-first approach to on-site work and customer premises

Flexibility for occasional interstate travel