Installation Coordinator

G.James Group; Narangba; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance discount with BUPA

Strong on-site parking

Career development opportunities

Full training provided

Permanent full-time position

Job summary

G.James Windows & Doors in Narangba is seeking an Installation Coordinator to plan, schedule and coordinate installation teams, ensuring work is completed on time and to Australian Standards. You will closely liaise with production and factory teams to update installation schedules, communicate with customers to manage expectations, and drive quality outcomes while supporting safety and efficiency.

This is a permanent full-time role offering full training and career development within the

Qualifications

• Experience in windows, construction, manufacturing or service-based industries is preferred.
• Strong administrative and customer service skills are required.
• Confident using computer systems and able to learn new platforms quickly.
• Excellent communication skills, both written and verbal.
• High attention to detail, with strong time management and problem-solving abilities.
• Proactive, organised and confident taking ownership of your role.
• Passion for delivering great customer outcomes and building strong relationships.

Responsibilities

• Plan, schedule and coordinate installation and service teams to deliver work on time and to Australian Standards.
• Liaise closely with production and factory teams to ensure jobs are delivered in full and on schedule.
• Maintain and update installation schedules in line with customer requirements and operational priorities.
• Communicate proactively with customers to manage expectations and installation timeframes.
• Drive quality outcomes, minimising rework and maximising customer satisfaction.
• Support team performance, safety and efficiency in line with company policies and procedures.

Skills

Administrative skills

Customer service

Communication

Time management

Problem-solving

Proactive & organized

Ownership

Tools

Computer systems

Job description

Are you an organised, proactive professional who thrives on coordinating schedules and delivering great outcomes?

G.James Windows & Doors, based in Narangba, manufactures, supplies and installs a wide range of aluminium windows and doors for the residential and commercial construction markets across North Brisbane and surrounding areas.

We are currently seeking a motivated Installation Coordinator to join our team. Working alongside a supportive and collaborative group, this role is responsible for coordinating labour and scheduling installations to align with factory capacity while ensuring customer requirements are met.

About G. James

G. James Glass and Aluminium is a leading Australian family-owned company, employing over 1,800 people nationwide. We are known for quality, stability, and a strong commitment to developing our people.

The Role

• Plan, schedule and coordinate installation and service teams to deliver work on time and to Australian Standards
• Liaise closely with production and factory teams to ensure jobs are delivered in full and on schedule
• Maintain and update installation schedules in line with customer requirements and operational priorities
• Communicate proactively with customers to manage expectations and installation timeframes
• Drive quality outcomes, minimising rework and maximising customer satisfaction
• Support team performance, safety and efficiency in line with company policies and procedures

About You

• Experience in windows, construction, manufacturing or service-based industries (preferred)
• Strong administrative and customer service skills
• Confident using computer systems and able to learn new platforms quickly
• Excellent communication skills, both written and verbal
• High attention to detail, with strong time management and problem-solving abilities
• Proactive, organised and confident taking ownership of your role
• Passion for delivering great customer outcomes and building strong relationships

The Benefits

• Full training provided in G.James systems and products
• Permanent full-time position based in Narangba
• Competitive salary aligned with experience
• Strong job security within a long-standing Australian family business
• Career development opportunities across the G.James Group
• Health insurance discount with BUPA and access to TELUS Health EAP
• Free on-site parking

Please note: Employment is subject to a pre-employment medical and drug & alcohol screening.

G.James is an equal opportunity employer. For more information, visit www.gjames.com.

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