Insights Lead

Kelsian Group; Adelaide; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Employee benefits

Job summary

Kelsian Group is seeking an experienced Insights Lead to drive the development and delivery of enterprise-wide BI and analytics capabilities in Adelaide. You will lead a team, establish consistent BI practices, and ensure reliable data insights to support operational performance across our global operations.

Reporting to the Head of Data & Analytics, you will shape reporting standards, collaborate with business leaders and embedded data teams, and influence data-driven decision making across the

Qualifications

• Proven experience leading BI/analytics teams and delivering data-driven insights.
• Strong knowledge of BI architecture, dashboards, and data visualisation methodologies.
• Experience managing analytics initiatives through full development lifecycle.
• Proficiency in SQL; Python or similar data programming language.
• Understanding of data governance, quality, security and standards.
• Excellent stakeholder engagement and communication skills.

Responsibilities

• Lead the BI strategy, architecture, standards and governance.
• Oversee development of dashboards, reporting, and data visualisations delivering actionable insights.
• Build and mentor the Insights team with a focus on technical excellence and continuous improvement.
• Collaborate with business and technical teams to align reporting with priorities.
• Ensure data security, reliability and performance of BI platforms and services.
• Partner with stakeholders to translate requirements into practical analytics solutions.
• Manage resources, priorities and delivery against governance and budgets.
• Drive continuous improvement and innovation across analytics capabilities.

Skills

Leadership

Business Intelligence

SQL

Python

Data Visualization

Stakeholder engagement

Education

Bachelor's degree in IT, Data Analytics or related field

Tools

Power BI

SQL Server

Python

Job description

Lead the delivery of business intelligence and insights that drive better decisions across a global transport organisation.

• Newly established leadership role with the opportunity to shape enterprise-wide business intelligence capabilities.
• Join an ASX listed global transport organisation employing more than 13,000 people.
• Enjoy career development opportunities and access to a range of employee benefits

About the Role

Kelsian Group Limited is seeking an experienced and forward-thinking Insights Lead to join our Group Technology team in Adelaide.

This newly established role offers an exciting opportunity to lead the development, delivery and continuous improvement of business intelligence and insights solutions that support informed decision-making across our diverse global operations.

Reporting to the Head of Data & Analytics, you will be responsible for leading the Insights team, establishing consistent business intelligence practices and ensuring the delivery of reliable, secure and meaningful data insights.

Combining technical expertise, strategic thinking and people leadership, you will help shape how Kelsian transforms complex data into accessible, actionable information that supports operational performance and business outcomes.

You will work closely with business leaders, technology professionals and embedded data teams to strengthen reporting capabilities, develop common standards and drive greater value from Kelsian's data and analytics investments.

This is an opportunity to make a genuine impact by building capability, influencing data-driven decision-making and shaping the future of business intelligence across the Group.

About You

You are an experienced business intelligence or analytics professional who brings a strong combination of technical capability, leadership experience and commercial awareness.

You understand that delivering meaningful insights requires more than building dashboards. It involves designing sustainable solutions, establishing effective frameworks, maintaining data quality and empowering people to use information with confidence.

You are a collaborative and engaging leader who enjoys developing teams, building strong stakeholder relationships and translating complex business requirements into practical, high-quality analytics solutions.

With a continuous improvement mindset, you are motivated by the opportunity to strengthen organisational capability and create consistency across complex business environments.

Key Responsibilities

In this role, you will:

• Business Intelligence Strategy & Architecture: Lead the design and implementation of business intelligence architecture, frameworks and standards aligned with Kelsian's Group Data Strategy and broader technology objective
• Insights & Analytics Delivery: Oversee the design, development and maintenance of dashboards, reporting solutions and data visualisations that deliver accurate, accessible and meaningful business insights.
• Team Leadership & Development: Lead, coach and develop the Insights team, fostering a collaborative, high-performing environment focused on technical excellence, innovation and continuous improvement.
• Governance & Data Quality: Establish and maintain consistent development standards, common data definitions, documentation and quality assurance practices across business intelligence solutions.
• Operational Excellence: Ensure the reliability, security, performance and ongoing improvement of business intelligence platforms and services, including service delivery, incident management and recovery.
• Stakeholder Engagement: Partner with business leaders, technology teams and embedded analytics professionals to understand operational priorities, align reporting requirements and promote consistent business intelligence practices.
• Project & Resource Management: Prioritise and coordinate insights initiatives, manage resources and oversee delivery in accordance with established governance, project management and budget requirements.
• Continuous Improvement & Innovation: Identify opportunities to improve reporting efficiency, strengthen analytics capabilities, optimise technology investments and support the evolving needs of the organisation.

Skills, Qualifications & Experience

To be successful in this role, you will bring:

Demonstrated experience leading business intelligence, insights or analytics teams, with the ability to coach, mentor and develop technical professionals.

Strong technical knowledge of business intelligence architecture, analytics platforms, dashboard development and data visualisation methodologies.

Experience designing, implementing and managing scalable, reliable and secure business intelligence solutions.

Proficiency in SQL and practical experience with Python or another relevant data programming language.

Experience managing analytics and business intelligence initiatives through the full development lifecycle, including planning, design, delivery and ongoing support.

A sound understanding of data governance, quality management, security and technical development standards

Strong project management, resource planning and prioritisation capabilities, with an ability to balance operational requirements and strategic initiatives.

Excellent communication, influencing and stakeholder engagement skills, including the ability to translate complex technical concepts into clear business outcomes.

A demonstrated ability to establish effective processes, improve service delivery and promote continuous improvement.

Strong analytical thinking, commercial awareness and a collaborative leadership approach.

A relevant tertiary qualification in information technology, data analytics, computer science, mathematics or a related discipline, or equivalent practical experience

Ideally, you will have at least two years' experience working in data engineering or analytics within a corporate environment.

Highly regarded: Experience supporting enterprise-wide analytics capabilities, developing business intelligence standards and working across multiple business units or geographically dispersed operations.

Experience within transport, infrastructure or other operationally complex industries would be advantageous but is not essential.

Why Join Kelsian Group?

At Kelsian Group, data and technology are essential to delivering safe, reliable and sustainable passenger transport services that connect people and communities.

This newly established position provides a unique opportunity to take ownership of a key capability within our Group Technology function and influence the way insights and analytics are delivered across our business.

You will benefit from:

• The opportunity to shape and develop a newly established leadership role.
• Responsibility for leading and building capability within the Insights team.
• Exposure to diverse business operations and complex enterprise-wide data environments.
• The opportunity to influence technology standards, reporting practices and data-driven decision-making.
• Collaboration with experienced business and technology leaders across our global operations.
• Professional development and career growth opportunities.
• Access to a range of employee benefits.
• A supportive workplace that values collaboration, innovation and continuous improvement.

About Us

Kelsian Group Limited (ASX: KLS) is a leading global provider of passenger transport services, connecting people and communities across Australia and international markets.

Headquartered in Adelaide, Kelsian employs more than 13,000 people across its operations in Australia, the United Kingdom, Singapore, the United States and the Channel Islands.

With extensive experience in bus, motorcoach and marine transport, we are committed to delivering safe, reliable and sustainable transport solutions that support the communities we serve.

At Kelsian, our people are central to our success. We are committed to building a workplace where innovation, collaboration, integrity and continuous improvement are valued and encouraged.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.