Inside Sales Support Specialist

Experis Austria; North Sydney Council; On-site; AUD 65,000 - 90,000; Full time

Job summary

Experis Austria is seeking an proactive Inside Sales Support professional to join a collaborative team that backs partners and mid-market sales initiatives. The role rewards someone who thrives in a fast-paced environment, applying lead qualification, customer engagement, and account coordination skills to drive opportunities.

Key responsibilities include qualifying leads, outbound prospecting, providing quotes, and coordinating sales support for Partners, PAMs, and Clients.

Qualifications

• Experience in inside sales, sales support, business development, account coordination, or channel sales.
• Strong verbal and written communication skills.
• Confidence engaging with customers, partners, and internal stakeholders.
• Experience using CRM systems such as Salesforce, Microsoft Dynamics 365, or similar.
• Strong organisational skills with the ability to manage multiple priorities.
• A proactive and customer-focused approach.

Responsibilities

• Qualify inbound and outbound sales leads and determine suitability for progression to the sales team.
• Conduct outbound calling and prospecting activities to identify new business opportunities.
• Provide quoting, sales administration, and coordination support to Partners, PAMs, and Client Managers.
• Act as a key liaison between Partners and internal stakeholders, ensuring timely communication and follow-up.
• Maintain accurate CRM records, including leads, opportunities, and sales activities.
• Assist with pipeline management, reporting, and general sales support requirements.

Skills

Inside sales

Sales support

Lead qualification

Account coordination

CRM Systems

Communication skills

Organisational skills

Tools

Salesforce

Microsoft Dynamics 365

Job description

About the Role

We are seeking a proactive Inside Sales Support professional to join a collaborative team supporting partners and mid-market sales initiatives. This role is ideal for someone with experience in sales support, lead qualification, customer engagement, or account coordination who enjoys working in a fast-paced environment.

Key Responsibilities

• Qualify inbound and outbound sales leads and determine suitability for progression to the sales team.
• Conduct outbound calling and prospecting activities to identify new business opportunities.
• Provide quoting, sales administration, and coordination support to Partners, Partner Account Managers (PAMs), and Client Managers.
• Act as a key liaison between Partners and internal stakeholders, ensuring timely communication and follow-up.
• Maintain accurate CRM records, including leads, opportunities, and sales activities.
• Assist with pipeline management, reporting, and general sales support requirements.

Skills & Experience

• Previous experience in inside sales, sales support, business development, account coordination, or channel sales.
• Strong verbal and written communication skills.
• Confidence engaging with customers, partners, and internal stakeholders.
• Experience using CRM systems such as Salesforce, Microsoft Dynamics 365, or similar.
• Strong organisational skills with the ability to manage multiple priorities.
• A proactive and customer-focused approach.