Inside Sales Pro – Stainless & Aluminum (On-site)

Vulcan; Darwin; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Pre-employment drug screen

On-site training

Parental leave policy

Employee Assistance Programme

Professional but relaxed culture

Job summary

Vulcan in Australasia is seeking an office-based internal sales representative to be the first point of contact for customers, selling stainless and aluminium products. You will work closely with internal teams and external partners to deliver accurate quotes and great service.

Based in Darwin, this full-time role runs Monday to Friday 8:00am–4:30pm. Prior metal industry knowledge is an advantage; customer service and sales experience is preferred but not essential.

Qualifications

• Previous customer service and sales experience preferred but not essential.
• Knowledge/experience with the metal industry is advantageous.
• Ability to work independently and as part of a team.
• Attention to detail in quoting and orders.
• Intermediate computer skills (MS Office).

Responsibilities

• Respond to inbound enquiries via phone and email promptly and professionally.
• Proactive outbound customer outreach.
• Process orders and prepare accurate quotes.
• Follow up with customers to ensure satisfaction and gather feedback.
• Collaborate with the sales team to identify opportunities.
• Build and maintain strong customer relationships.
• Assist with stock management and inventory control.
• Handle general administrative tasks.

Skills

Customer service

Sales experience

Communication

Team collaboration

Attention to detail

MS Office

Tools

MS Office

Job description

Vulcan in Australasia is seeking an office-based internal sales representative to be the first point of contact for customers, selling stainless and aluminium products. You will work closely with internal teams and external partners to deliver accurate quotes and great service.

Based in Darwin, this full-time role runs Monday to Friday 8:00am–4:30pm. Prior metal industry knowledge is an advantage; customer service and sales experience is preferred but not essential.