Inside Sales Account Associate

United Parcel Service Sweden Aktiebolag; Sydney; On-site; AUD 70,000 - 110,000; Full time

Job summary

United Parcel Service Sweden Aktiebolag in Australia is seeking a sales-oriented professional to conduct outbound calls and routine check-ins with existing and potential customers to maintain and grow revenue. The role involves researching historic shipping trends to ask focused questions and addressing customer concerns, including billing and shipping issues, to ensure satisfactory resolutions.

The position is permanent and underscores UPS's commitment to a discrimination-free, harassment-free

Qualifications

• Experience in sales calls and customer engagement is beneficial.
• Ability to analyze shipping trends and extract insights.

Responsibilities

• Conduct sales calls and routine check-ups with existing and potential customers to maintain and grow revenue.
• Research and analyze historic shipping trends to ask focused questions.
• Respond to customer issues (billing, shipping, etc.) to clarify, resolve, and address concerns.

Job description

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Job Description:

This position conducts sales calls and routine check-ups to existing and potential customers to maintain and grow revenue. This position researches and analyzes historic shipping trends to ensure the customer is asked focused questions. This position responds to customer issues (e.g., billing, shipping, etc.) to clarify, resolve, and address concerns. This position performs other duties as requested.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.