Injury Management & Return-to-Work Advisor

Cater Care; Sydney; Sur place; AUD 90 000 - 110 000; Plein temps

Avantages offerts par ce poste

Flexible working arrangements where?*/

Employee Assistance Program

Career development opportunities

Wellbeing resources

10% discount on Cater Care outlets

Résumé du poste

Cater Care is seeking an experienced Care Services Advisor to join our Care Services team in Sydney. You will provide advice and practical support across workplace injury management, workers’ compensation and work capacity, helping employees on their recovery and return-to-work journey.

You will collaborate with treating practitioners, insurers and operational teams to develop return-to-work plans, monitor progress and maintain compliant injury management records.

Qualifications

• Experience in Workers’ Compensation, Injury Management or Claims Management.
• Experience in the allied health sector, or a strong understanding of allied health practices.
• Knowledge of workers’ compensation legislation and injury management requirements.
• A relevant tertiary qualification in Physiotherapy, Human Movement, Exercise & Health, Sports Science, Allied Health or related discipline.
• Strong written and verbal communication skills, with the ability to communicate confidently with employees, healthcare professionals, insurers and operational stakeholders.
• Strong organisational and case management skills, with the ability to manage competing priorities.
• Sound computer, data management and reporting capabilities.
• A proactive, practical and solutions-focused approach.
• The ability to build trusted relationships and work collaboratively across a diverse stakeholder group.

Responsabilités

• Managing workplace injuries and workers’ compensation matters from initial injury through to resolution.
• Assessing injuries, medical information, treatment recommendations, prognosis and work capacity, and providing timely advice to operational teams.
• Working closely with treating practitioners and healthcare professionals to establish appropriate capacity and suitable duties.
• Developing, implementing and monitoring return-to-work and work capacity plans.
• Identifying practical suitable duties that balance medical restrictions with operational requirements.
• Coordinating medical and allied health appointments where required.
• Liaising with insurers, workers’ compensation authorities and other relevant stakeholders.
• Supporting workers’ compensation payroll and insurance reconciliation activities.
• Maintaining accurate, timely and compliant injury management records.
• Providing reporting, insights and analysis to support safety, wellbeing and workers’ compensation performance.
• Identifying opportunities to improve injury management processes, systems and practices.

Connaissances

Injury management expertise

Strong communication skills

Stakeholder management

Formation

Relevant tertiary qualification in Physiotherapy, Human Movement, Exercise & Health, Sports Science, Allied Health or related discipline

Description du poste

Cater Care is seeking an experienced Care Services Advisor to join our Care Services team in Sydney. You will provide advice and practical support across workplace injury management, workers’ compensation and work capacity, helping employees on their recovery and return-to-work journey.

You will collaborate with treating practitioners, insurers and operational teams to develop return-to-work plans, monitor progress and maintain compliant injury management records.