Injury Management Coordinator

Pageup; Canning; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Range of corporate discounts

Job summary

Thiess is seeking an experienced Injury Management Coordinator split between Gruyere Gold Mine and Welshpool Office in WA. You will manage injury cases, coordinate RTW plans, and work with site leaders, insurers, and healthcare providers to achieve early interventions and sustainable return-to-work outcomes.

The role involves site and Perth office duties with a 5:2, 5:2, 4:3 roster. You will drive compliant case management and support HSEQ with injury processes while maintaining strong

Qualifications

• Experience in injury management within mining or heavy industry is preferred.
• Tertiary qualifications in Physiotherapy, OT or Exercise Physiology are required.
• Experience managing workers’ compensation and coordinating medical services.

Responsibilities

• Maintain injury management database with accurate records.
• Review medical assessments and advise HR/site operations on returns to work.
• Develop RTW plans in line with medical guidance and stakeholder input.
• Coordinate treatments, follow-ups and doctor reviews per RTW plans.
• Liaise with insurers for cost mitigation and timely returns to work.

Skills

Injury management

RTW planning

Stakeholder management

Workers' compensation

Medical coordination

Education

Physiotherapy

Occupational Therapy

Exercise Physiology

Job description

Every day, all around the world, Thiess supports and celebrates our people. We recognise talent, reward transparency, champion diversity and embrace change.

Join us and hone your skills and develop new ones. Take on big challenges and grow through mentorship, collaboration, and empowerment.

The Opportunity

We are seeking an experienced Injury Management Coordinator to join our Health, Safety & Sustainability team.

In this role, you will provide expert injury management and workers' compensation support, partnering with site leaders, employees, insurers, and healthcare providers to deliver early intervention, effective claims management, and sustainable return-to-work outcomes.

This position is split between our Welshpool office and the Gruyere Gold Mine, a large-scale open pit operation located approximately 200km east of Laverton, WA.

Location: Gruyere Gold Mine / Welshpool Office
Roster: 5:2, 5:2, 4:3 (split between site and Perth office)

Key Responsibilities

• Maintain the injury management database, ensuring accurate and detailed records are kept.
• Review medical assessments and provide advice to Human Resources and site operations on both new and existing employees, while promoting a culture of early intervention.
• Develop Return to Work (RTW) plans in line with medical guidance and in consultation with key stakeholders.
• Coordinate bookings, treatments, fitness-for-work assessments, and medical follow-ups in accordance with established RTW plans, ensuring compliance with relevant State or Territory workers’ compensation legislation.
• Provide direction, advice, and education to HSEQ on the organisation’s injury management processes.
• Submit Workers’ Compensation (WC) and Income Protection (IP) claims.
• Liaise with insurers to ensure ongoing strategic management of claims, with a focus on cost mitigation and timely return to work.
• Support site teams in coordinating doctor and allied health reviews for injured workers referred to the Injury Management team.

About You

You are a collaborative and proactive injury management professional who thrives in a unique and supportive environment and enjoys building strong stakeholder relationships.

You will bring:

• Demonstrated experience in injury management, ideally within the Mining and Resources sector or other heavy industries, with a strong understanding of return-to-work practices and early intervention strategies.
• Tertiary qualifications in Physiotherapy, Occupational Therapy, Exercise Physiology, or a related discipline.
• Experience managing workers’ compensation and income protection claims, including working with insurers and coordinating medical services.
• Strong communication and interpersonal skills, with the ability to build effective relationships with internal and external stakeholders.
• Ability to influence, engage, and work collaboratively across teams including operations, HR, and HSEQ.
• Experience developing and implementing Return to Work (RTW) plans aligned with medical advice and legislative requirements.
• Sound conflict resolution skills, with the ability to navigate sensitive situations and achieve positive outcomes for both employees and the business.
• Excellent organisational and time management skills, with the ability to prioritise competing demands across multiple sites and stakeholders.
• High level of written communication skills, including maintaining accurate case documentation and reporting.

What we offer

At Thiess, our people are the heart of everything we do. We're committed to creating a workplace where everyone can thrive - safely, confidently and with opportunities to grow.

• Competitive salary package.
• Ongoing training & development opportunities.
• A strong safety-first culture across all operations, built on care, respect and accountability.
• Range of corporate discounts including health insurance (Medibank), travel & retail products.

About Us

Thiess works with clients in Australia, Asia, and the Americas in the dynamic field of open-cut and underground mining. The pioneering spirit of our founders - the legendary Thiess brothers - is our legacy and has inspired our vision to harness the power of people and technology to drive sustainable change for more than 90 years. Learn more about Our Vision, Purpose & Values .

At Thiess, we’re creating a culture of curiosity, knowledge-sharing and continuous learning - supporting our people to contribute to Thiess' success and continued growth in sustainable mining.

We recognise the value of an inclusive and diverse workplace through our vision: everyone matters always. We're focused on creating an inclusive environment to enable our people to bring their best self to work because they feel safe, included, and empowered.

This role is an opportunity to take the next step in your career. With our culture of recognition, development, and a stimulating and satisfying work environment, there is no better time to join Thiess.

Thiess follows a Pre-Employment Process for all successful applicants, which includes two employment references, a National Police Check, and a medical assessment. These checks are essential to your application, and your recruiter will support you through the process.