Infrastructure – Linux/Unix

Infosys BPM Philippines; Sydney; Hybrid; AUD 109,000 - 120,000; Full time

Benefits offered by this job

Income Protection Insurance

Paid Parental and Volunteer leaves

Employee Assistance Program (EAP)

Flexible working arrangements

Health Insurance Discount and Well‑be​

Gym Memberships

Job summary

Infosys in Sydney, Australia, seeks an Infrastructure – Linux/Unix professional to lead 24x7 Linux/Unix server operations for a Sydney-based customer environment. You will own RHEL/Linux activities, patching, monitoring and lifecycle management across physical, virtual, and cloud workloads.

The role requires strong incident management, automation mindset and collaboration with cross-functional teams. Hybrid working arrangement and ITIL experience are valued in this position.

Qualifications

• Experience in running operations with ITIL processes / ITIL certification preferred.
• Excellent analytical and troubleshooting skills with strong ownership during P1/P2 incidents.
• Strong verbal and written communication; able to interact with customer, tower leads and offshore teams.
• Ability to identify service improvements, automation opportunities, incident reduction and knowledge reuse.

Responsibilities

• Lead Linux/Unix server operations for Sydney-based customer environment, including build, run, patching, monitoring and lifecycle management.
• Own RHEL/Linux and Unix operational activities including user/group management, filesystem/LVM, services, package management, kernel/OS patching and performance tuning.
• Coordinate server support across physical, virtual and cloud-hosted workloads aligned to Windows/Linux/Unix, VMware/ESX, AWS, Azure, GCP and OCI scope.
• Oversee 24x7 monitoring, incident, change, problem, service request, asset/configuration and availability management activities.
• Drive patch planning, pre/post validation, vulnerability remediation support, rollback planning and operational risk tracking.
• Support critical incidents, RCA, permanent corrective actions and major change implementation during business-critical windows.
• Coordinate with storage, backup, database, network, security and application teams for end-to-end issue resolution and service continuity.
• Maintain ServiceNow/CMDB accuracy, server inventory, SOPs, runbooks, knowledge articles and transition documentation.
• Prepare shift rosters, ensure smooth 24x7 coverage and drive governance forums with customer and internal stakeholders.
• Train L1/L2/L3 colleagues on Linux/Unix operational procedures, automation scripts, monitoring actions and customer‑specific runbooks.
• Support RFP/solution estimate inputs for Linux/Unix run services, transition and transformation scope.
• Drive automation for health checks, patch reporting, log collection, standard service requests and self‑healing opportunities using Ansible/Jenkins/GitHub or equivalent tools.

Skills

Linux/Unix

RHEL

Shell scripting

Cloud platforms

Automation

Incident management

Tools

Ansible

Jenkins

GitHub

VMware ESX

ServiceNow CMDB

Nagios

Splunk

Job description

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem. Recognized as the #1 Top Employerin Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence. Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Role Description

Are you passionate about leading transformative technology strategies? We’re looking for a Infrastructure – Linux/Unix to join our team

Location

Sydney, Australia

Salary

AUD 108,571– 119,893 Annual Gross

Flexible Working Arrangements

hybrid, reviewed case‑by‑case basis

Roles and Responsibilities

• Lead Linux/Unix server operations for Sydney-based customer environment, including build, run, patching, monitoring and lifecycle management.
• Own RHEL/Linux and Unix operational activities including user/group management, filesystem/LVM, services, package management, kernel/OS patching and performance tuning.
• Coordinate server support across physical, virtual and cloud-hosted workloads aligned to Windows/Linux/Unix, VMware/ESX, AWS, Azure, GCP and OCI scope.
• Oversee 24x7 monitoring, incident, change, problem, service request, asset/configuration and availability management activities.
• Drive patch planning, pre/post validation, vulnerability remediation support, rollback planning and operational risk tracking.
• Support critical incidents, RCA, permanent corrective actions and major change implementation during business-critical windows.
• Coordinate with storage, backup, database, network, security and application teams for end-to-end issue resolution and service continuity.
• Maintain ServiceNow/CMDB accuracy, server inventory, SOPs, runbooks, knowledge articles and transition documentation.
• Prepare shift rosters, ensure smooth 24x7 coverage and drive governance forums with customer and internal stakeholders.
• Train L1/L2/L3 colleagues on Linux/Unix operational procedures, automation scripts, monitoring actions and customer‑specific runbooks.
• Support RFP/solution estimate inputs for Linux/Unix run services, transition and transformation scope.
• Drive automation for health checks, patch reporting, log collection, standard service requests and self‑healing opportunities using Ansible/Jenkins/GitHub or equivalent tools.

Essential

• Experience in running operations with ITIL processes / ITIL certification preferred.
• Excellent analytical and troubleshooting skills with strong ownership during P1/P2 incidents.
• Strong verbal and written communication; able to interact with customer, tower leads and offshore teams.
• Ability to identify service improvements, automation opportunities, incident reduction and knowledge reuse.
• Willingness and flexibility to learn new technologies, scale up quickly and adapt to transition needs.

Preferred

• Mandatory: Linux administration, Unix administration, Red Hat Enterprise Linux, Solaris/AIX fundamentals, shell scripting, patching, server build/support, incident/change/problem management, performance monitoring and troubleshooting
• Intermediate Level: VMware/ESX, Windows interoperability and data centre operations
• Good to Have: Red Hat OpenShift, Ansible/Terraform automation, Satellite/patch tooling, Nagios/ELK/OpenNMS/Splunk monitoring, ServiceNow ITSM/CMDB, AWS/Azure/GCP/OCI cloud workloads, container platform operations

Additional

• Excellent customer‑facing skills
• Excellent written and verbal communication skills
• Strong attention to detail and outstanding analytical and problem‑solving skills.

Benefits

• Income Protection Insurance
• Paid Parental and Volunteer leaves
• Employee Assistance Program (EAP)
• Flexible working arrangements (hybrid, reviewed case‑by‑case basis)
• Health Insurance Discount and Well‑being Program
• Access to Fitness and Gym Memberships
• Salary packaging and novated leasing

Recruitment and Selection Process

Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

In order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third‑party vendors. In the absence of a signed agreement, any submission will be deemed as non‑binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

Equal Opportunity Statement

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.