Infrastructure – Linux/Unix

Infosys; Sydney; Hybrid; AUD 109,000 - 120,000; Full time

Job summary

Infosys in Sydney seeks a Test Analyst for Web Applications to lead transformative technology strategies.

You will manage Linux/Unix operations, patching, monitoring and end‑to‑end service delivery for a Sydney-based customer, with hybrid work arrangements. The role requires strong troubleshooting, incident handling and collaboration across teams. You will contribute to automation using Ansible/Jenkins, maintain CMDB accuracy, and support RFP inputs.

Qualifications

• Linux administration and Unix administration fundamentals.
• Shell scripting, patching, and server build/support experience.
• Incident, change, and problem management; ITIL knowledge preferred.
• Strong monitoring and troubleshooting capabilities.

Responsibilities

• Lead Sydney Linux/Unix server operations: build, run, patch, monitor, lifecycle.
• Own RHEL/Linux and Unix ops: users, filesystems, services, patching, tuning.
• Coordinate server support across physical/virtual/cloud workloads.
• Oversee 24x7 monitoring and incident/change/problem/service requests.
• Drive patch planning, validation, remediation, risk tracking.
• Support major incidents, RCA and corrective actions.
• Coordinate with storage, backup, DB, network, security teams.
• Maintain ServiceNow/CMDB accuracy, SOPs, runbooks.
• Prepare shift rosters and governance forums.
• Train L1/L2/L3 on Linux procedures and runbooks.
• Assist RFP/estimates for Linux/Unix services.
• Drive automation with Ansible/Jenkins/GitHub.

Skills

Linux administration

Unix administration

Shell scripting

Performance monitoring

Troubleshooting

Incident management

Change management

Problem management

Tools

VMware/ESX

Windows interoperability

Data centre operations

Job description

About Us

Infosys is a global leader in next-generation digital services and consulting. Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem. Recognized as the #1 Top Employer in Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence. Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys Visit

Role Description

Are you passionate about leading transformative technology strategies? We’re looking for a Test Analyst role in Web Applications.

Location

Sydney.

Salary

AUD 108571 - 119893 Annual Gross. Please Note: - The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes

Flexible working arrangements

hybrid, reviewed case‑by‑case basis. Feel free to connect with your recruiter to learn more about how this works in practice.

Roles and Responsibilities

• Lead Linux/Unix server operations for Sydney-based customer environment, including build, run, patching, monitoring and lifecycle management.
• Own RHEL/Linux and Unix operational activities including user/group management, filesystem/LVM, services, package management, kernel/OS patching and performance tuning.
• Coordinate server support across physical, virtual and cloud-hosted workloads aligned to Windows/Linux/Unix, VMware/ESX, AWS, Azure, GCP and OCI scope.
• Oversee 24x7 monitoring, incident, change, problem, service request, asset/configuration and availability management activities.
• Drive patch planning, pre/post validation, vulnerability remediation support, rollback planning and operational risk tracking.
• Support critical incidents, RCA, permanent corrective actions and major change implementation during business‑critical windows.
• Coordinate with storage, backup, database, network, security and application teams for end‑to‑end issue resolution and service continuity.
• Maintain ServiceNow/CMDB accuracy, server inventory, SOPs, runbooks, knowledge articles and transition documentation.
• Prepare shift rosters, ensure smooth 24x7 coverage and drive governance forums with customer and internal stakeholders.
• Train L1/L2/L3 colleagues on Linux/Unix operational procedures, automation scripts, monitoring actions and customer‑specific runbooks.
• Support RFP/solution estimate inputs for Linux/Unix run services, transition and transformation scope.
• Drive automation for health checks, patch reporting, log collection, standard service requests and self‑healing opportunities using Ansible/Jenkins/GitHub or equivalent tools.
• Experience in running operations with ITIL processes / ITIL certification preferred.
• Excellent analytical and troubleshooting skills with strong ownership during P1/P2 incidents.
• Strong verbal and written communication; able to interact with customer, tower leads and offshore teams.
• Ability to identify service improvements, automation opportunities, incident reduction and knowledge reuse.
• Willingness and flexibility to learn new technologies, scale up quickly and adapt to transition needs.

Preferred

Mandatory

Linux administration, Unix administration, Red Hat Enterprise Linux, Solaris/AIX fundamentals, shell scripting, patching, server build/support, incident/change/problem management, performance monitoring and troubleshooting

Intermediate Level

VMware/ESX, Windows interoperability and data centre operations

Good to Have

Red Hat OpenShift, Ansible/Terraform automation, Satellite/patch tooling, Nagios/ELK/OpenNMS/Splunk monitoring, ServiceNow ITSM/CMDB, AWS/Azure/GCP/OCI cloud workloads, container platform operations

ADDITIONAL

• Excellent customer-facing skills
• Excellent written and verbal communication skills
• Strong attention to detail and outstanding analytical and problem-solving skills.

Our recruitment and selection process

is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [e-mail] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third‑party vendors. In the absence of a signed agreement, any submission will be deemed non‑binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”