Information Technology System Administrator

Goanna Solutions; Queensland; Remote; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Inclusive Paid Parental Leave & Return-to-Work Support

Life Leave (up to 40 days per year)

Professional development through coaching

Job summary

A nonprofit organization is looking for an experienced IT System Administrator to manage SaaS solutions and ensure data security in a remote-first, Apple-based environment. The ideal candidate will have strong technical skills with JAMF, Google Workspace, and a commitment to climate justice. This full-time role offers a variety of benefits, including inclusive parental leave and professional development opportunities.

Qualifications

• Experience in IT system administration, including unpaid/grassroots/lived experience.
• Strong technical competence with Apple macOS systems and JAMF Pro/Connect/Protect tools.
• Knowledge of IT security protocols and incident response.

Responsibilities

• Serve as a helpdesk escalation point and advise staff on technical support matters.
• Administer and manage JAMF Pro/Protect/Connect systems.
• Respond to system incidents and security breaches.

Skills

Experience in IT system administration

Strong technical competence with Apple macOS systems

Familiarity with SaaS platforms

Knowledge of IT security protocols

Strong communication skills

Ability to manage priorities

Analytical capabilities

Commitment to climate justice

Tools

JAMF Pro/Connect/Protect

Google Workspace

Asana

Slack

Job description

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Please note: You must be based somewhere on the East Coast of Australia and have full Australian work rights to be considered for this role.

The Sunrise Project is a global network of change-makers who believe in the power of social movements to change the world. Driven by the imperative of climate justice, The Sunrise Project’s mission is to scale social movements to drive the transition from fossil fuels to renewable energy as fast as possible.

They are currently seeking an experienced IT System Administrator to take ownership of the administration of IT SaaS solutions. The successful candidate will be responsible for ensuring security and policy compliance, managing license usage, promoting and supporting SaaS tools across the organisation, and escalating issues to external vendors when necessary.

About The Role

The Sunrise Project is seeking a passionate and technically capable IT System Administrator to support its remote-first, Apple-based IT environment. This role focuses on administering SaaS solutions, ensuring device and data security, supporting users, and contributing to long-term IT infrastructure improvements aligned with Sunrise’s mission.

Key Responsibilities:

• Serve as a helpdesk escalation point and advise staff on technical support matters.
• Administer and manage JAMF Pro/Protect/Connect systems, including software distribution, policy configuration, and device deployment.
• Respond to system incidents and security breaches to minimize downtime and protect assets.
• Collaborate with the IT team to support strategic initiatives, infrastructure projects, and policy development.
• Configure and implement infrastructure solutions within project teams.
• Design and deliver IT training sessions and develop reference materials via the LMS platform.

Required skills and experience

• Experience in IT system administration (including unpaid/grassroots/lived experience).
• Strong technical competence with Apple macOS systems and JAMF Pro/Connect/Protect tools.
• Familiarity with SaaS platforms such as Google Workspace, Asana, Slack, etc.
• Knowledge of IT security protocols, incident response, and compliance requirements.
• Strong communication and collaboration skills with a proactive, problem-solving mindset.
• Ability to manage priorities in a fast-paced, distributed environment.
• Analytical capabilities to diagnose, resolve, and automate IT solutions.
• Commitment to climate justice and inclusive, equitable work practices.

What you will get in return:

• Inclusive Paid Parental Leave & Return-to-Work Support
• Life Leave (up to 40 days per year)
• Professional development through coaching and supportive leadership

Please submit your resume ensuring that you highlight your skills and experience in accordance with the above listed job requirements.

The Sunrise Project is an equal opportunity employer and as such we particularly welcome and encourage applications from women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Non-profit Organizations

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Sydney, New South Wales, Australia 1 day ago

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