Information Officer

Australian Taxation Office; Newcastle; On-site; AUD 60,000 - 80,000; Full time

Job summary

The Australian Taxation Office is looking for enthusiastic Information Officers to join the Public Advice and Guidance team in Newcastle City Council. As an Information Officer, you will provide advice, information, and coordination services to support the publication of public advice and guidance.

Responsibilities include responding to queries, coordinating publishing activities, and ensuring quality assurance processes. The roles focus on stakeholder engagement and delivering accurate guidance within agreed timeframes.

Diversity is embraced with inclusive recruitment practices encouraged.

Responsibilities

• Respond to stakeholder queries about publishing requirements and procedures.
• Coordinate publishing activities across business lines.
• Track and progress work items through publication stages.
• Undertake complex formatting and tagging tasks.
• Support record keeping and quality assurance processes.

Job description

We are seeking enthusiastic Information Officers to join our Public Advice and Guidance team.

As an Information Officer, you will provide advice, information and coordination services to support the publication of public advice and guidance.

You will:

• respond to stakeholder queries about publishing requirements and procedures
• coordinate publishing activities across business lines
• track and progress work items through publication stages
• undertake complex formatting and tagging tasks
• support record keeping and quality assurance processes.

These roles have a strong focus on stakeholder engagement, coordination and service delivery, ensuring guidance is published accurately and within agreed timeframes.

These roles may be offered on an ongoing or non-ongoing basis in Canberra, Newcastle or Parramatta.

We embrace the strength of diversity – through our people and the perspectives they bring.

We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the recruitment process.