Information Management Officer

Great Barrier Reef Marine Park Authority; Townsville City; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Flexible working arrangements

Wellbeing initiatives

Professional development opportunities

Collaborative culture

Job summary

Great Barrier Reef Marine Park Authority in Townsville or Canberra is seeking an experienced information management officer to join our Information team. You will provide services to internal and external stakeholders, assist with requests, research services, and administer Reef Authority information management systems.

Working from either office, you will handle multiple requests with limited supervision, ensure compliance with government requirements, and focus on continuous improvement,

Qualifications

• Experience in information management, records management or digitisation, with knowledge of relevant policies, procedures and Commonwealth records management requirements.
• Ability to organise competing priorities and deliver accurate, timely work with limited supervision.
• Clear written and verbal communication, a helpful approach and the ability to build positive working relationships.

Responsibilities

• Support information management projects and maintain systems and services that meet stakeholder needs.
• Resolve day-to-day enquiries and provide research assistance, prioritising requests to maintain timely, consistent service.
• Help develop and implement policies and guidelines that improve service delivery and meet relevant government requirements.
• Train and support staff to use information management systems confidently and embed new processes and practices.

Skills

Information management

Prioritisation

Communication

Problem solving

Stakeholder engagement

Tools

SharePoint Online

Refworks

eLibrary

Job description

We are seeking an experienced and dynamic information management officer to join our small team. As part of the Great Barrier Reef Marine Park Authority's (the Reef Authority) Information team, you will be responsible for providing services to both internal and external stakeholders, assisting with requests, research services, and the administration of Reef Authority information management systems and services.

Working from either our Townsville or Canberra office, the position is required to action multiple requests, prioritising the workload with limited supervision, whilst adhering to relevant regulatory government requirements and policy frameworks to ensure continuity of service on behalf of the Information team.

You will be able to problem solve, support and assist in the maintenance of the online Reef Authority information management systems, with a focus on continuous improvement, including the support and training of Reef Authority staff with regards to the Reef Authority record and information management services.

We are seeking an experienced and dynamic information management officer to join our small team. As part of the Great Barrier Reef Marine Park Authority's (the Reef Authority) Information team, you will be responsible for providing services to both internal and external stakeholders, assisting with requests, research services, and the administration of Reef Authority information management systems and services.

Working from either our Townsville or Canberra office, the position is required to action multiple requests, prioritising the workload with limited supervision, whilst adhering to relevant regulatory government requirements and policy frameworks to ensure continuity of service on behalf of the Information team.

You will be able to problem solve, support and assist in the maintenance of the online Reef Authority information management systems, with a focus on continuous improvement, including the support and training of Reef Authority staff with regards to the Reef Authority record and information management services.

What you'll do

• Support information management projects and maintain systems and services that meet stakeholder needs.
• Resolve day-to-day enquiries and provide research assistance, prioritising requests to maintain timely, consistent service.
• Help develop and implement policies and guidelines that improve service delivery and meet relevant government requirements.
• Train and support staff to use information management systems confidently and embed new processes and practices.

What you'll bring

• The ability to organise competing priorities and deliver accurate, timely work with limited supervision.
• Clear written and verbal communication, a helpful approach and the ability to build positive working relationships.
• Initiative, sound problem-solving skills and a flexible approach to change.
• Experience in information management, records management or digitisation, with knowledge of relevant policies, procedures and Commonwealth records management requirements, would be valued.
• Familiarity with controlled document system administration, Refworks, eLibrary, Online Image Collection or SharePoint Online would also be an advantage.

Why join the Reef Authority?

At the Reef Authority, you'll build a meaningful career while helping protect one of the world's most iconic natural assets. We offer a supportive, flexible and purpose-driven workplace where your work has real impact.

You'll enjoy competitive APS employment conditions, including up to 15.4% employer superannuation, flexible working arrangements, wellbeing initiatives, professional development opportunities and a collaborative culture committed to protecting the Great Barrier Reef for future generations.