Data Services Manager

Great Barrier Reef Marine Park Authority; Townsville City; On-site; AUD 150,000 - 190,000; Full time

Job summary

Great Barrier Reef Marine Park Authority seeks an experienced Data Services Manager to lead the Data Services team, oversee data governance, and deliver high-quality data-driven outcomes for internal and external stakeholders.

You will manage diverse datasets, systems and tools, collaborate with the Technology and Digital Services team and contracted partners, and support evidence-based decision making for environmental management and operational planning.

Qualifications

• A relevant tertiary qualification in data governance, data management or Information Technology Project Management, or equivalent professional experience.
• Demonstrated experience managing data projects with outcomes and a commitment to client service.
• Demonstrated leadership and experience working in high-performing teams.
• Demonstrated analytical skills applied to complex subjects, including critically assessing information and contributing to innovative solutions.

Responsibilities

• Lead and mentor the Data Services team to deliver outcomes aligned with Reef Authority objectives.
• Coordinate data services and products with contractors and service providers, ensuring quality and responsiveness to business needs.
• Develop and maintain data governance frameworks, standards and operating models, improving processes and sharing knowledge to strengthen service delivery and compliance.
• Maintain the integrity, currency and usability of datasets and outputs for fit-for-purpose use.

Skills

Leadership

Analytical thinking

Stakeholder engagement

Education

Tertiary qualification in data governance/data management/ITPM

Job description

We are seeking an experienced Data Services Manager to lead and manage our Data Services team and be responsible for maintaining the organisation's data environment. Using your experience in technical leadership, data management, and stakeholder engagement, you will deliver high quality data driven outcomes for internal and external stakeholders, managing a range of products, datasets, systems and associated tools. The Data Services Manager will support the organisation through the management, accessibility and governance of business data, enabling better insights and supporting evidence based decision making for activities such as service delivery, environmental management, and operational planning. You will be a team player, working closely and collaboratively with the broader Technology and Digital Services team, technical specialist partner organisations, and a diverse network of stakeholders across the Reef Authority.

What you’ll do

• Lead and mentor the Data Services team to deliver outcomes aligned with the Reef Authority’s objectives.
• Coordinate specialist data services and products with contractors and service providers, ensuring quality and responsiveness to business needs.
• Develop and maintain data governance frameworks, standards and operating models, improving processes and sharing knowledge to strengthen service delivery and compliance.
• Maintain the integrity, currency and usability of authoritative datasets and outputs so they remain fit for purpose.

What you’ll bring

• A relevant tertiary qualification in data governance, data management or Information Technology Project Management, or equivalent professional experience.
• Demonstrated experience managing data projects, with a record of achieving outcomes and a commitment to client service.
• Demonstrated leadership and experience working in and contributing to high-performing teams.
• Demonstrated conceptual and analytical skills applied to complex subjects, including critically assessing information and contributing to innovative solutions.

Why join the Reef Authority?

At the Reef Authority, you’ll build a meaningful career while helping protect one of the world’s most iconic natural assets. We offer a supportive, flexible and purpose-driven workplace where your work has real impact.

You’ll enjoy competitive APS employment conditions, including up to 15.4% employer superannuation, flexible working arrangements, wellbeing initiatives, professional development opportunities and a collaborative culture committed to protecting the Great Barrier Reef for future generations.