Information Management Specialist – Records & Research

Great Barrier Reef Marine Park Authority; Townsville City; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Flexible working arrangements

Wellbeing initiatives

Professional development opportunities

Collaborative culture

Job summary

Great Barrier Reef Marine Park Authority in Townsville or Canberra is seeking an experienced information management officer to join our Information team. You will provide services to internal and external stakeholders, assist with requests, research services, and administer Reef Authority information management systems.

Working from either office, you will handle multiple requests with limited supervision, ensure compliance with government requirements, and focus on continuous improvement,

Qualifications

• Experience in information management, records management or digitisation, with knowledge of relevant policies, procedures and Commonwealth records management requirements.
• Ability to organise competing priorities and deliver accurate, timely work with limited supervision.
• Clear written and verbal communication, a helpful approach and the ability to build positive working relationships.

Responsibilities

• Support information management projects and maintain systems and services that meet stakeholder needs.
• Resolve day-to-day enquiries and provide research assistance, prioritising requests to maintain timely, consistent service.
• Help develop and implement policies and guidelines that improve service delivery and meet relevant government requirements.
• Train and support staff to use information management systems confidently and embed new processes and practices.

Skills

Information management

Prioritisation

Communication

Problem solving

Stakeholder engagement

Tools

SharePoint Online

Refworks

eLibrary

Job description

Great Barrier Reef Marine Park Authority in Townsville or Canberra is seeking an experienced information management officer to join our Information team. You will provide services to internal and external stakeholders, assist with requests, research services, and administer Reef Authority information management systems.

Working from either office, you will handle multiple requests with limited supervision, ensure compliance with government requirements, and focus on continuous improvement,