Information Governance Team Lead

Norwest Recruitment; Sydney; Presencial; AUD 120 000 - 170 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible working options

Career and professional development

Discounted healthcare memberships

Free access to independent counselling

Resumo da oferta

HammondCare is seeking a Senior Data & AI Governance Analyst to oversee practical governance of data and AI across the organisation, ensuring safe, trusted, and compliant use of information in both care and corporate contexts.

You will partner with Technology, Risk, Legal and business stakeholders to embed governance controls, manage data lifecycles, and support decision‑making while minimising friction and overhead.

Qualificações

• Experience in Information Management, Records Management or Information Governance in regulated environments.
• Familiarity with regulatory compliance and audits is required.
• Ability to manage data classifications, retention and destruction across physical and digital records.
• Understanding of end-to-end data flows and governance controls.

Responsabilidades

• Oversee Data and AI Governance Operations: assess projects, systems and use cases for governance risk.
• Develop and maintain templates/resources for governance frameworks.

Conhecimentos

Information Governance

Records Management

Regulatory Compliance

Risk & Controls

Vendor Management

Microsoft 365 Governance

Stakeholder Engagement

Data Governance

Formação académica

Bachelor's degree in information management or related field

Ferramentas

Microsoft 365

Descrição da oferta de emprego

Senior Analyst, Information Governance

Posted 3 days ago

Job Description

This is an Information Governance / Records Management role focused on managing how the organisation classifies, stores, retains, digitises and ultimately destroys information across both physical and digital environments.
Key focus areas:
Information Governance: Maintain and improve classification, retention and destruction frameworks.
Records & Lifecycle Management: Ensure records are properly classified, retained, retrieved and disposed of in line with regulatory requirements.
Digitisation: Manage the transition from physical records to digital, including quality checks, exceptions and approvals for destruction.
Risk & Compliance: Identify information governance risks, manage controls and work with Risk, Legal and business teams to remediate issues.
Supplier Management: Oversee external storage/records suppliers, including performance, contracts and costs.
Reporting: Develop dashboards and executive reporting around governance, compliance, risk and control effectiveness.
Technology & Delivery: Partner with Technology and Product teams to embed governance controls into new solutions and projects.

Ideal Candidate
Someone with experience in Information Management, Records Management or Information Governance, ideally within a regulated environment, who has experience with:
- Records and information lifecycle management
- Regulatory compliance and audit
- Operational risk and controls
- Physical-to-digital records transformation
- Supplier/vendor management
- Microsoft 365 and information governance tools
- Working across Technology, Risk, Legal and business stakeholders

HammondCare provides expert aged care, home care, dementia and palliative care for older people, regardless of circumstances, beliefs, background or financial situation. We are led by our not-for-profit, Christian foundations and backed by research and clinical expertise. When it comes to our people - those we serve and those who serve - we are committed to inclusion across race, culture, ethnicity, gender, sex, sexuality, religion and ability. In our innovative residences, our hospitals, or in client homes, we aim to set the global standard of relationship-based care for older people with complex needs. We've been caring for people for over 90 years - so, if you love to care, join us, and make a career move that matters.

What we can offer you

We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including:

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
• Additional leave purchase options and 14 weeks paid parental leave
• Flexible working options
• Discounts on everyday products and services
• Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
• Free access to independent counselling support for employees and families
• Reward & Recognition programmes
• Career and professional development opportunities

About the role

The Data and AI Governance Analyst supports the effective operation of HammondCare’s data and AI governance framework, ensuring that data and AI are used and managed safely and responsibly, is trusted, well‑defined, protected, and usable across the organisation.

The role focuses on practical governance — helping data and AI business owners, system teams and business users do the right thing without creating unnecessary friction or overhead.

This role is critical to enabling safe analytics, reporting, AI and operational decision‑making in a mission‑led, not‑for‑profit environment.

This role takes a practical, hands‑on approach to governance with a strong focus on building consistency, accuracy, and accountability. It works in a supportive and collaborative way with teams, positioning itself as an enabler rather than a policing function. By fostering trust and capability, the role helps drive better use of data to inform decision‑making, ultimately supporting improved care outcomes and more effective operational performance.

Key Responsibilities include

Data and AI Governance Operations

• Conducting project, system and use case assessments to identify and manage data and AI related risks and promote good practices
• Developing and maintaining templates and resources to support the implementation of the Data and AI Governance frameworks

Privacy, Security & Responsible Use

• Support the application of data classification, privacy and access principles
• Work with the Data and AI Governance Lead to ensure data is used responsibly and appropriately, particularly for sensitive care and client information

Stakeholder Support & Enablement

• Work with data owners, analysts and business users to clarify data responsibilities, answer governance‑related questions and resolve data issues pragmatically
• Help teams understand governance expectations in plain language
• Act as a first point of support for data and AI governance queries
• Identify opportunities to simplify and improve data and AI governance practices
• Help mature governance in step with organisational capability — not ahead of it

About You

• Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action
• At least 3-5 demonstrated experience in AI, data governance, data quality, analytics or data management
• Understanding of end-to-end data flows and lifecycle, including how data moves across systems and is used for reporting, analytics and operational processes
• Strong attention to detail and analytical thinking
• Ability to work with both technical and non‑technical stakeholders
• Clear communication skills — able to explain data concepts simply
• Pragmatic, service‑oriented mindset
• Experience in healthcare, agedcare or not‑for‑profit environments
• Exposure to data privacy, information security, AI governance, data or technology risk, or regulatory requirements
• Familiarity with data catalogues, BI tools or analytics platforms

Pre‑Employment Checks

All short‑listed applicants for these positions will be asked to consent to a criminal record check and reference checks

HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.