Industrial Automation Technical Sales & Support Specialist
Factory Controls
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Benefits offered by this job
Job summary
Factory Controls is seeking a Technical Internal Sales & Customer Support Representative in Geelong to join our team. You will be the first point of contact for customers, handling product selection, quotations, order processing and technical enquiries across our automation and electrical product range.
This hands-on role blends customer service, technical support and internal sales. Ideal candidates have experience in industrial automation, electrical wholesale or technical sales and enjoy
Qualifications
- Experience in a technical internal sales or trade wholesale environment.
- Excellent communication and customer service skills.
- Ability to research technical information and provide solutions for customer applications.
- Willingness to learn and continuously improve.
Responsibilities
- Respond to customer enquiries via phone, email and trade counter.
- Prepare quotations and process sales orders.
- Assist customers with product selection and technical advice.
- Build and maintain strong customer relationships.
- Follow up quotations and sales opportunities.
- Liaise with suppliers regarding pricing, availability and technical information.
- Support customers with automation, control and electrical product enquiries.
Skills
Tools
Job description
Factory Controls is seeking a Technical Internal Sales & Customer Support Representative in Geelong to join our team. You will be the first point of contact for customers, handling product selection, quotations, order processing and technical enquiries across our automation and electrical product range.
This hands-on role blends customer service, technical support and internal sales. Ideal candidates have experience in industrial automation, electrical wholesale or technical sales and enjoy
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