Inclusive Employment Coach & Case Manager

Torwood Recruitment; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Travel allowance

Salary packaging benefits

Incentives

Job summary

Torwood Recruitment is seeking an experienced Employment Consultant to join our client in Sydney, delivering inclusive employment services under the IEA program. Based in Bankstown/Campsie, you will coach and case-manage participants with disability, supporting job readiness and sustainable outcomes within a community-focused team.

The role offers full-time hours in collaborative settings with local employers and partner organisations.

Qualifications

• Experience in employment services in programs such as IEA or DES.
• Strong case management and participant engagement skills.
• Confidence working independently while managing a caseload.
• Strong organisational and time management abilities.
• Excellent communication and relationship-building skills with diverse stakeholders.
• A compassionate, resilient and solutions-focused approach to supporting participants.

Responsibilities

• Manage and support a caseload of participants with disability toward sustainable employment outcomes
• Conduct regular appointments and provide structured case management support
• Deliver tailored job readiness support including resumes, interview preparation, and employment planning
• Identify and secure employment opportunities through local employer engagement
• Build relationships with community partners, referral organisations, and local service providers
• Participate in community engagement activities and local networking events
• Maintain accurate records and case notes in line with program compliance requirements

Skills

Case management

Communication

Independent work

Time management

Job description

Torwood Recruitment is seeking an experienced Employment Consultant to join our client in Sydney, delivering inclusive employment services under the IEA program. Based in Bankstown/Campsie, you will coach and case-manage participants with disability, supporting job readiness and sustainable outcomes within a community-focused team.

The role offers full-time hours in collaborative settings with local employers and partner organisations.