In-Store Telecom Sales & Service Specialist

Telstra Corporation; Mackay Regional; On-site; AUD 39,000 - 56,000; Part time

Benefits offered by this job

Discounts on Telstra services

12% Superannuation

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Up to 4 weeks additional leave

LinkedIn Learning access

Flexible working hours

Job summary

Telstra Corporation in Mackay is seeking a Retail Sales Consultant to enhance the in-store customer journey. You will identify customer needs and guide them to Telstra products and services, delivering exceptional service and solutions.

This role offers both part-time and full-time opportunities across a dynamic, iconic Australian brand. Prospective team members should be enthusiastic, communicative, and customer-oriented, with a passion for technology and learning.

Qualifications

• Excellent communication skills to engage customers and understand needs.
• Ability to think quickly and tailor solutions for each customer.
• Motivation to achieve and exceed sales targets and KPIs.
• Willingness to learn about Telstra products and services.
• Positive, can-do attitude in busy environments.

Responsibilities

• Deliver exceptional customer experiences by helping customers select products and services.
• Be the go-to tech expert, staying up-to-date with latest gadgets and services.
• Meet and exceed sales targets and KPIs through consultative selling.
• Collaborate with team to create a welcoming store environment and support store goals.

Skills

Great communication

Solution-oriented

Sales drive

Learning mindset

Resilience and positivity

Customer-facing experience

Job description

Telstra Corporation in Mackay is seeking a Retail Sales Consultant to enhance the in-store customer journey. You will identify customer needs and guide them to Telstra products and services, delivering exceptional service and solutions.

This role offers both part-time and full-time opportunities across a dynamic, iconic Australian brand. Prospective team members should be enthusiastic, communicative, and customer-oriented, with a passion for technology and learning.