In-Store Tech Sales & Customer Service Pro

Telstra; City of Burnie; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

12% Superannuation

Staff Discounts

Parental Leave 16 weeks

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Additional leave up to 4 weeks

Learning programs (17,000+)

Future Ready program

Flexible hours

Performance rewards

Inclusive culture

Job summary

Telstra is hiring a Retail Customer Service & Sales Consultant to create outstanding experiences for customers in our Burnie/Devonport stores. You’ll guide shoppers to the right Telstra products and services, ensuring they leave with solutions that improve their connected life.

You’ll join an iconic Aussie brand, receive strong training, and benefit from Telstra’s comprehensive rewards, leave options, and flexible hours to support your growth in a dynamic retail environment.

Qualifications

• Excellent communication and customer service skills.
• Ability to adapt to customer needs and provide tailored solutions.
• Motivation to meet and exceed sales targets and KPIs.
• Willingness to learn about Telstra products and services.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Be the go-to tech expert, staying up-to-date with gadgets and plans.
• Achieve and excel by using consultative selling to hit KPIs and sales targets.
• Collaborate with the team to create a welcoming, supportive store environment.

Skills

Great communication

Solution oriented

Sales drive

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra is hiring a Retail Customer Service & Sales Consultant to create outstanding experiences for customers in our Burnie/Devonport stores. You’ll guide shoppers to the right Telstra products and services, ensuring they leave with solutions that improve their connected life.

You’ll join an iconic Aussie brand, receive strong training, and benefit from Telstra’s comprehensive rewards, leave options, and flexible hours to support your growth in a dynamic retail environment.