In-Store Tech Sales & Service Consultant

Telstra; Traralgon; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Generous discounts

Leave options

Training & career growth

Flexibility

Recognition & rewards

Inclusive culture

Job summary

Telstra Retail in Victoria is seeking a motivated Retail Customer Service & Sales Consultant to help customers find technology solutions and ensure a memorable store experience.

You will stay up-to-date with the latest gadgets, provide informed guidance, and use your consultative sales approach to meet store targets while keeping customers connected. You’ll work with a supportive team in a diverse, inclusive environment.

Qualifications

• Excellent communication skills and ability to connect with customers.
• Solution-oriented with ability to tailor recommendations for each customer.
• Sales-driven with KPI focus and goal attainment.
• Quick learner and adaptable in a dynamic retail environment.
• Customer-facing experience welcomed but not required; enthusiasm and willingness to learn will be taught.

Responsibilities

• Deliver exceptional customer experiences by helping customers find products and services to suit their needs.
• Be the go-to tech expert, staying up-to-date with gadgets and Telstra offerings.
• Use consultative selling to meet and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with store team to create a welcoming environment and support store goals.

Job description

Telstra Retail in Victoria is seeking a motivated Retail Customer Service & Sales Consultant to help customers find technology solutions and ensure a memorable store experience.

You will stay up-to-date with the latest gadgets, provide informed guidance, and use your consultative sales approach to meet store targets while keeping customers connected. You’ll work with a supportive team in a diverse, inclusive environment.