In-Room Dining Attendant — Luxury Hotel Service

1GWUV; Melbourne; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Competitive compensation

Exclusive staff discounts

Mentor & Buddy Program

Career growth opportunities

Prime Melbourne CBD location

Birthday perks

Community engagement

Award-winning workplace

Referral bonus

Job summary

W Melbourne located in the Melbourne CBD is seeking a part-time Food & Beverage teammate to deliver warm, professional service and process orders using MICROS. You will work with our kitchen and hotel team to ensure guest satisfaction and uphold brand standards.

The role emphasizes guest engagement, a proactive attitude, and growth within a globally renowned luxury hotel group. Victorian RSA is essential for service.

Qualifications

• Experience in a fast-paced F&B environment is desirable.
• Previous experience in hotels is advantageous.
• A proactive, upbeat attitude with a genuine passion for hospitality.
• Confidence engaging with guests and working as part of a team.
• A desire to learn, grow, and take on new challenges.
• A current Victorian RSA is essential.
• A playful, polished, and guest-focused approach to service.

Responsibilities

• Deliver warm, professional food and beverage service to guests.
• Process orders and payments efficiently using the MICROS system.
• Complete opening and closing duties, including restocking.
• Create memorable guest experiences through attention to detail and genuine connection.
• Maintain presentation and service standards.
• Work collaboratively with the kitchen and wider hotel team.
• Take pride in product knowledge, accuracy, and operational excellence.
• Represent the W brand through confident, professional, and energetic service.

Skills

Guest engagement

Customer service

Teamwork

Proactive attitude

Education

Victorian RSA certification

Tools

MICROS POS

Job description

W Melbourne located in the Melbourne CBD is seeking a part-time Food & Beverage teammate to deliver warm, professional service and process orders using MICROS. You will work with our kitchen and hotel team to ensure guest satisfaction and uphold brand standards.

The role emphasizes guest engagement, a proactive attitude, and growth within a globally renowned luxury hotel group. Victorian RSA is essential for service.