In Clinic Coach

L'Oréal; Brisbane; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Fleet vehicle

Annual product allowance

Corporate discounts

Well-being programs

Ongoing training and development

Job summary

L’Oréal ANZ seeks an experienced Clinical Educator to train clinic therapists in dermocosmetics, drive territory development, and provide commercial support. You will educate clinicians, coach teams, and partner with the sales organization to improve patient outcomes and brand advocacy.

In this role, you’ll deliver tailored in-clinic education, manage opportunities, and contribute to territory revenue KPIs while maintaining compliant practices and CRM activity.

Qualifications

• Experience delivering clinical education to therapists, nurses and health-care professionals.
• Ability to translate scientific evidence into practical dermal protocols.
• Proven track record coaching clinicians in a clinical/dermal setting and driving territory activity.

Responsibilities

• Deliver in-clinic training on consultation, treatment protocols and product application to therapists.
• Identify and qualify new clinic opportunities and hand over to the BDM.
• Collaborate with the BDM to analyse territory data and support education and revenue goals.
• Maintain CRM records, support events and ensure compliant clinical practices.

Skills

Clinical Education & Training Delivery

Scientific Product Knowledge

Coaching & Stakeholder Engagement

Prospecting & CRM / Territory Data

Education

Dermal science degree / related certification

Tools

CRM Software

Job description

A Day in the Life

Reporting to the National Sales Manager, you will join the QLD field team to educate and coach clinic therapists, drive product advocacy and maximise sell-out for SkinCeuticals & SkinBetter Science. This role covers all Queensland.

Your role blends clinical teaching, territory development and commercial support.

Key responsibilities

• Clinical education & coaching: Deliver tailored in‑clinic training on consultation, treatment protocols and product application so therapists can design routines and manage side‑effects confidently.
• Territory development & prospecting: Identify and qualify new clinic opportunities, advocate brand benefits, create warm leads and handover to the BDM.
• Commercial & insights: Build coaching plans with the BDM to support patient outcomes and territory revenue KPIs; analyse category, competitor and territory data to optimise education.
• CRM, events & compliance: Maintain CRM records, support marketing initiatives, conferences, onboarding and ensure safe clinical practices.

We Are Looking For

You’re an experienced clinical educator who translates scientific evidence into practical protocols, coaches clinicians, nurses & other health care professionals who treat skin and offer skincare advice to improve patient outcomes and influences commercial results. You work independently, prioritise territory activity and collaborate with cross‑functional teams.

Core skills

• Clinical Education & Training Delivery
• Scientific Product Knowledge (Dermocosmetics)
• Coaching & Stakeholder Engagement
• Prospecting & CRM / Territory Data Analysis

A degree or certification in dermal science, clinical dermal therapies, clinical aesthetics, cosmetic nursing, or beauty therapy is desirable. Proven experience coaching clinicians or therapists in a clinical/dermal environment is required.

What’s In It For You

• Corporate discounts available as well as an annual product allowance to use on all our brands
• Tools of trade provided including fleet vehicle
• Social, Health & Well-being programs throughout the year
• Access to ongoing training and development

Who We Are

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; we solve complex challenges at scale while making the world a more inclusive and better place for everyone & our planet. We pioneer health and beauty to give the world life‑changing and sustainable dermatological solutions for all through brands such as SkinCeuticals and SkinBetter Science.

ABOUT L’OREAL AUSTRALIA AND NEW ZEALAND

L'Oréal ANZ is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role. If you require any adjustments or accommodations in our recruitment process, employment or have questions in regards to accessibility please email ***************@loreal.com to speak with our Talent Acquisition representative.

We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability. We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF).

L'Oréal ANZ acknowledges the Traditional Owners & Custodians of the lands on which we work and pay our respects to their Elders past, present and emerging.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio‑economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.