Improvement Coach

mercyagedcare; City of Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Mercy Health in Melbourne's Richmond-based site is seeking a dedicated improvement facilitator to work with frontline teams across Healthy Ageing. You will coach, facilitate and provide practical support to help teams identify opportunities, test ideas and implement care improvements.

You will bring knowledge of improvement methodologies, experience coaching or facilitating teams, and strong relationship-building with cross-disciplinary stakeholders to drive person-centred, continuous learning

Qualifications

• Knowledge of improvement methodologies and applying them to care delivery.
• Experience coaching or facilitating teams to test ideas and implement solutions.
• Strong relationship-building and collaborative work across disciplines.
• Clear communication, facilitation and organisational skills.
• Commitment to person-centred care and continuous learning aligned with Mercy Health.

Responsibilities

• Build improvement capability across Mercy Health and Healthy Ageing.
• Coach and facilitate teams to identify opportunities and run tests.
• Support meaningful change in how care and services are delivered.
• Engage stakeholders and enable cross-disciplinary collaboration.

Skills

Improvement methods

Coaching teams

Stakeholder engagement

Facilitation

Communication skills

Organisational skills

Person-centred care

Job description

Employment Type: Permanent Full Time (Part time 0.8 considered)
Location: Richmond based (includes other Mercy Health sites)
Upload with Application: Resume, cover letter
Contact: Laura Piu [e-mail] for PD or enquires.

Where there's life, there's Mercy. Where there's care, there's You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that's gone before, to grow your impact and gain experience that's hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you'll have the chance to make an impact and gain experience that's hard to find elsewhere.

At Mercy Health, it's all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

This is an opportunity to work alongside passionate leaders and frontline teams to build improvement capability and support meaningful change across Mercy Health including Healthy Ageing. Through coaching, facilitation and practical support, you'll help teams develop the skills and confidence to improve the way care and services are delivered.

To be successful in this role, you'll bring:

• Knowledge of improvement methodologies and an interest in helping teams improve the way care and services are delivered.
• Experience supporting, coaching or facilitating teams to identify opportunities, test ideas and implement practical solutions .
• Strong relationship-building skills and the ability to work collaboratively across disciplines and service settings.
• Confidence engaging stakeholders and supporting teams through improvement and change.
• Excellent communication, facilitation and organisational skills, with a practical and adaptable approach to problem solving.
• A commitment to person-centred care and continuous learning that aligns with Mercy Health's Care Reimagined vision.

You will be required to provide evidence of, or be in the process of obtaining , a current Police Record Check.

Please note: This position is offered under a common law employment contract and is not covered by an enterprise agreement.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people's lives - and your career.

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.