Impactful Housing Case Manager - Flexible Long-Term Support

Sacred Heart Mission; Melbourne; On-site; AUD 66,000 - 70,000; Full time

Job summary

Sacred Heart Mission in Melbourne is seeking a Supportive Housing Case Manager to join the Homes First Inner South team. You will deliver culturally safe, three-year flexible support packages to help participants sustain tenancies or move into stable housing.

Work involves assertive outreach, coordinating services with other agencies, and building strong relationships with participants who have experienced chronic homelessness.

Qualifications

• A degree relevant to community services.
• Experience in case management and navigating complex service systems.
• A passion for sustaining tenancies and ending homelessness in Melbourne.
• Ability to adapt to participants’ needs and collaborate with services.
• De-escalation and crisis response skills.

Responsibilities

• Deliver case management and service coordination with participants via outreach.
• Collaborate with agencies and community resources to support tenancies.
• Maintain long-term relationships with participants and support goal planning.
• Work with a small caseload focusing on preventative strategies to break homelessness cycle.

Skills

Case management

Service navigation

De-escalation

Crisis response

Education

Degree in community services

Job description

Sacred Heart Mission in Melbourne is seeking a Supportive Housing Case Manager to join the Homes First Inner South team. You will deliver culturally safe, three-year flexible support packages to help participants sustain tenancies or move into stable housing.

Work involves assertive outreach, coordinating services with other agencies, and building strong relationships with participants who have experienced chronic homelessness.