Impact & Outcomes Lead: Drive Measurement & Change

Ngala; Western Australia; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Salary Packaging

Discounted Private Healthcare

Employee Assistance Program (EAP)

Additional annual leave up to 2 weeks

Refer a Friend program

Free on-site parking

Job summary

Ngala is seeking an experienced Outcomes & Impact Lead to shape how we measure and understand the impact of our services for children, young people and families in Western Australia. This role combines strategic influence with hands-on evaluation work, aimed at strengthening learning and improving funding outcomes.

You will embed the organisation’s measurement framework, collaborate with program teams and partners, and drive data-informed decisions across services.

Qualifications

• Formal qualifications (minimum 3 years full-time study) in health, early childhood, social sciences, evaluation, or related fields.
• Experience designing, implementing, or embedding outcomes measurement or evaluation systems.

Responsibilities

• Drive organisation wide rollout and continuous improvement of Ngala’s Outcomes Measurement Framework.
• Co-design indicators and processes with program teams and support implementation.
• Collect high-quality outcomes data reflecting client experience and service impact.
• Contribute evidence to tenders, grants, and partnerships.
• Build relationships to influence adoption and drive change.
• Collaborate with universities, research institutions, and evaluation consultants.
• Support data initiatives including dashboards and data warehouse development.

Skills

Outcomes measurement

Data analysis

Stakeholder engagement

Change management

Communication

Education

Degree in health/early childhood/social sciences/evaluation

Tools

MS Office

SharePoint

Job description

Ngala is seeking an experienced Outcomes & Impact Lead to shape how we measure and understand the impact of our services for children, young people and families in Western Australia. This role combines strategic influence with hands-on evaluation work, aimed at strengthening learning and improving funding outcomes.

You will embed the organisation’s measurement framework, collaborate with program teams and partners, and drive data-informed decisions across services.