Impact-Driven Team Leader, SIL & Community Access

ITEC Group; Townsville City; On-site; AUD 90,000 - 120,000; Full time

Job summary

ITEC Group in Townsville invites applications for the Team Leader - Supported Independent Living (SIL) and Community Access (CA). You will manage care delivery across SIL homes and community settings, supervise Disability Support Workers, and engage with participants, families, and partners to support safe, person-centred services.

You will ensure regulatory compliance (NDIS Practice Standards, SCHADS Award), contribute to service continuity, oversee onboarding, supervision, and performance

Qualifications

• Minimum Certificate III in Disability Support or equivalent.
• Experience leading teams in residential/community settings.
• Experience with participants with complex needs.
• Knowledge of NDIS Practice Standards and SCHADS Award.

Responsibilities

• Lead Disability Support Workers and supervise staff.
• Ensure delivery of high-quality, person-centred care.
• Oversee onboarding, inductions, performance reviews.
• Maintain documentation, compliance, and reporting.

Skills

Organisational skills

Leadership

Communication skills

Interpersonal skills

Digital rostering systems

Education

Certificate III in Disability Support

Job description

ITEC Group in Townsville invites applications for the Team Leader - Supported Independent Living (SIL) and Community Access (CA). You will manage care delivery across SIL homes and community settings, supervise Disability Support Workers, and engage with participants, families, and partners to support safe, person-centred services.

You will ensure regulatory compliance (NDIS Practice Standards, SCHADS Award), contribute to service continuity, oversee onboarding, supervision, and performance