Medical Front Desk & Patient Admin Specialist

Canberra Imaging; Canberra; On-site; AUD 52,000 - 70,000; Full time

Job summary

Canberra Imaging is hiring Medical Receptionists to manage front desk operations across ACT and Queanbeyan, handling patient check-in, information provision, and billing for imaging services.

Applicants must have strong communication, high attention to confidentiality, and solid computer skills to support multiple systems and a positive patient experience. Immediate start possible with full-time roles (part-time options noted).

Qualifications

• Ability to build rapport with patients quickly.
• Professional communication across multiple channels.
• Proficiency with patient information systems.

Responsibilities

• Greet and welcome patients and visitors; manage check-in for imaging appointments.
• Use patient information systems; confirm costs and patient understanding.
• Answer inquiries and provide information about imaging services.
• Billing patients including Medicare, DVA and workers’ comp.
• Maintain reception area; perform data entry, filing, scanning, and mail tasks.

Skills

Communication skills

Empathy for patients

Advanced computer skills

Team player / independent

Stress management

Job description

Canberra Imaging is hiring Medical Receptionists to manage front desk operations across ACT and Queanbeyan, handling patient check-in, information provision, and billing for imaging services.

Applicants must have strong communication, high attention to confidentiality, and solid computer skills to support multiple systems and a positive patient experience. Immediate start possible with full-time roles (part-time options noted).