ICT Systems Administrator

Karingal; Geelong; On-site; AUD 82,000 - 111,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 tax‑fee

Discounts at 450+ retailers

University Study Discount Torrens Uni

Wellbeing support 24/7 EAP

15 days personal leave

Job summary

genU is seeking an experienced ICT System Administrator to join our ICT team within Corporate Services. This role involves maintaining and enhancing our technology environment, providing Level 3 support, and driving automation initiatives to ensure secure, reliable systems that support community services.

The ideal candidate will have strong Windows and Linux admin experience, cloud and virtualization familiarity, and a proactive approach to security and ITIL-based processes.

Qualifications

• Tertiary qualifications in Information Technology.
• Strong experience administering Windows and Linux environments including TCP/IP, DNS and DHCP.
• Experience with cloud services and virtualization.
• Strong troubleshooting, documentation and service excellence.
• Experience with IT security, scripting, automation and ITIL 4 principles.

Responsibilities

• Provide Level 3 technical support and resolve complex infrastructure, systems and network issues.
• Administer and maintain Windows Server, desktop, mobile, cloud and virtualised environments.
• Manage user identities, access controls, security measures, backups and disaster recovery processes.
• Monitor system performance, maintain infrastructure documentation and implement continuous improvement initiatives.
• Develop and support scripting and automation solutions that improve efficiency and reliability.

Skills

Windows administration

Linux administration

Networking (TCP/IP DNS DHCP)

Cloud services

Virtualisation

IT security

Scripting & automation

ITIL 4 principles

Education

Tertiary qualifications in Information Technology

Tools

Cloud platforms

Virtualisation platforms

Job description

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Salary: $96,909 Total Remuneration Package + Salary Packaging Benefits

Leave benefits include 20 days Annual Leave, 15 days Personal Leave

Employment status: Full time, ongoing (Monday to Friday)

Job number: 3471

Hey you!

We're looking for an experienced and proactive ICT System Administrator to join genU's ICT team within Corporate Services.

In this highly technical role, you'll play a key part in maintaining and enhancing genU's technology environment, ensuring our systems remain secure, reliable and efficient. You'll provide Level 3 support, manage critical infrastructure, and implement technology solutions that support our people to deliver meaningful services to the community.

Working closely with the ICT Infrastructure Manager and the broader ICT team, you'll contribute to infrastructure improvement projects, cloud technologies, security initiatives and automation opportunities that help drive operational excellence across the organisation.

This role is ideal for a skilled Systems Administrator who enjoys solving complex technical challenges, thrives in a collaborative environment, and is passionate about leveraging technology to support positive outcomes for people and communities.

At genU, we're a profit-for-purpose organisation, reinvesting our success back into programs to create real social impact. From disability and aged care support to community-focused initiatives, we're here to help people live their best lives.

To comply with the Right Fit for Risk (RFFR) Cyber Security Accreditation requirements, applicants for this role must be Australian citizens or permanent residents. Unfortunately, applications from candidates who do not meet this requirement cannot be considered.

What you'll do

• Provide Level 3 technical support and resolve complex infrastructure, systems and network issues
• Administer and maintain Windows Server, desktop, mobile, cloud and virtualised environments
• Manage user identities, access controls, security measures, backups and disaster recovery processes
• Monitor system performance, maintain infrastructure documentation and implement continuous improvement initiatives
• Develop and support scripting and automation solutions that improve efficiency and reliability

What you'll bring

• Tertiary qualifications in Information Technology and/or significant systems administration experience
• Strong experience administering Windows and Linux environments, including networking technologies such as TCP/IP, DNS and DHCP
• Experience with cloud services, virtualisation platforms and infrastructure management
• Strong troubleshooting, problem-solving and documentation skills, with a focus on service excellence
• Experience with IT security, scripting, automation and an understanding of ITIL 4 principles

(You'll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don't worry, we'll help guide you through this.)

Why you'll love working at genU

At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings. We're committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive.

You'll also get

• Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits
• Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
• University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University
• Wellbeing support - 24/7 access to a holistic employee assistance program
• 15 days personal leave - 5 days extra to National Employment Standards*

We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our team at [e-mail] [phone]