ICT SALES PROFESSIONALS

PROMISE SERVICES PTY LTD; Sydney; On-site; AUD 80,000 - 100,000; Full time

Job summary

Iron Mountain is seeking ICT Sales Professionals in Granville, NSW to identify opportunities and promote ICT products and services to corporate clients. You will develop client relationships, prepare quotations, negotiate terms and coordinate product delivery in a full-time role based on site in Granville.

The role requires knowledge of ICT products, strong sales and negotiation skills, and the ability to manage end-to-end sales activities with cross-functional teams.

Qualifications

• Bachelor's degree or higher in IT, CS, BIS, Marketing or related field.
• Five years of ICT sales experience may substitute formal qualifications.
• Experience in ICT sales and technology solutions.
• Strong knowledge of ICT products, software and services.
• Ability to identify prospects, develop opportunities and manage relationships.

Responsibilities

• Identify prospective business clients using directories, networks and market research.
• Maintain knowledge of ICT products, Iron Mountain solutions and market trends.
• Visit clients to establish relationships, identify sales opportunities and grow business.
• Assess customer needs and explain ICT products and services including data storage and lifecycle management.
• Promote and sell ICT products to corporate and commercial clients.
• Prepare quotations, negotiate terms and record orders and transactions.
• Coordinate delivery of ICT products with technical teams and service providers.
• Report sales activity, revenue and market feedback to management.
• Follow up with clients to ensure satisfaction and address issues.
• Maintain sales documentation and monitor expense reports.
• Develop and manage sales pipelines toward targets.
• Conduct client meetings, product presentations and solution discussions.

Skills

ICT sales

Client relationship management

Quotations & contracts

CRM systems

Negotiation

Product knowledge

Education

Bachelor's degree or higher in IT / CS / BIS / Marketing / Business

Tools

CRM systems

Microsoft Office

Microsoft 365

Sales reporting tools

Job description

Job Type: Permanent position | Full time position

Job Description

ICT SALES PROFESSIONALS Business: Iron Mountain Location: Granville NSW 2142 Employment Type: Full-time, Ongoing Salary: AUD $80,000 – $100,000 per annum plus superannuation

About the Business Iron Mountain is a global information management and technology services organisation specialising in secure records management, data storage, digital transformation, information governance, data centre solutions and IT asset lifecycle management. The company provides integrated information management and technology solutions to businesses and organisations across various industries.

Iron Mountain's operations involve delivering secure information management services, digital solutions, technology infrastructure and IT asset management services to corporate and commercial clients. These activities require effective client engagement, technical product knowledge, business development and professional sales services to support customer requirements and business growth. To support its ongoing business operations, strengthen client relationships and expand the delivery of its information technology products and services, Iron Mountain is seeking to appoint dedicated full-time ICT Sales Professionals at Granville NSW 2142.

About the Role The ICT Sales Professionals will be responsible for identifying business opportunities, promoting and selling Iron Mountain's ICT products and services, developing client relationships and providing professional advice regarding technology solutions. The position involves identifying prospective customers, assessing business technology requirements, presenting suitable ICT solutions, preparing quotations, negotiating commercial terms and coordinating the delivery of products and services.

Successful candidates will work closely with sales management, technical specialists, IT professionals, operational teams and business clients to ensure customer requirements are effectively addressed. The role requires commercially focused and technically knowledgeable professionals capable of developing sales opportunities, maintaining client relationships and contributing to the growth of Iron Mountain's ICT services.

Key Responsibilities

• Identifying prospective business clients by compiling and maintaining lists of potential customers using trade directories, industry networks, market research and other relevant sources.
• Maintaining knowledge of ICT products and market conditions, including Iron Mountain's technology solutions, competitor offerings, industry developments and emerging customer requirements.
• Visiting existing and prospective client businesses to establish professional relationships, identify sales opportunities and develop new business.
• Assessing customer requirements and explaining suitable ICT products and services, including digital information management, data storage, IT asset lifecycle management and related technology solutions.
• Promoting and selling Iron Mountain's ICT products and services to existing and prospective corporate and commercial clients.
• Preparing quotations, negotiating prices and credit terms, finalising sales contracts and accurately recording customer orders and commercial transactions.
• Arranging the delivery of ICT products, equipment installation and provision of services by coordinating with technical teams, operational personnel and relevant service providers.
• Reporting to sales management on sales activities, revenue performance, customer feedback, market trends and the marketability of ICT products and services.
• Following up with clients to ensure customer satisfaction, coordinating service modifications, addressing concerns and resolving problems associated with purchased ICT products and services.
• Preparing sales reports and maintaining accurate records of business development activities, customer transactions and business expenses incurred.
• Developing and managing sales pipelines, identifying potential business opportunities and monitoring progress towards established sales objectives.
• Conducting client meetings, technical product presentations and solution discussions to communicate the features and commercial benefits of ICT products and services.
• Collaborating with IT professionals and technical specialists to recommend appropriate technology solutions based on customer requirements.
• Maintaining long-term relationships with corporate clients and identifying opportunities for additional ICT services and business expansion.
• Using customer relationship management systems to maintain client information, monitor sales activities and support effective account management.
• Ensuring all sales activities, contractual arrangements and customer communications comply with organisational policies and relevant professional standards.

Qualifications and Experience

Applicants should possess:

• A Bachelor's degree or higher qualification in Information Technology, Computer Science, Business Information Systems, Marketing, Business or a related discipline; or
• At least five years of relevant professional experience may substitute for formal qualifications, where applicable.

Applicants should also demonstrate:

• Relevant professional experience in ICT sales, technology solutions sales, IT services sales or a closely related commercial technology role.
• Strong knowledge of ICT products, computer systems, software applications, digital platforms and technology services.
• Experience identifying prospective clients, developing sales opportunities and maintaining business relationships.
• Ability to assess customer technology requirements and recommend appropriate ICT solutions.
• Experience preparing quotations, negotiating commercial terms and managing sales contracts.
• Understanding of information management, digital transformation, data storage and IT infrastructure solutions.
• Strong client relationship management, business development and customer service capabilities.
• Experience conducting sales presentations, client meetings and product demonstrations.
• Familiarity with CRM systems, Microsoft Office, Microsoft 365 and sales reporting tools.
• Ability to coordinate with technical teams regarding product delivery, installation and service implementation.
• Strong negotiation, communication, analytical and problem-solving skills.
• Ability to maintain accurate sales documentation, customer records and business expense reports.
• Ability to work independently, manage competing priorities and collaborate effectively with sales and technical teams.

Work Conditions

• Full-time, ongoing position.
• Professional ICT sales environment supporting the operations of Iron Mountain.
• Regular interaction with corporate clients, sales professionals, technical specialists, IT teams and operational personnel.
• Responsibility for identifying business opportunities, promoting ICT products and services, maintaining client relationships and supporting sales growth.
• Opportunity to contribute to business development, customer satisfaction and the continued expansion of ICT solutions within an established global information management organisation.

Australian Citizens and Permanent Residents are encouraged to apply.