ICT Field Services Technician

Skycitycareers; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Free meals

Subsidised parking

Discounts at SkyCity venues

Health insurance

Flu vaccinations

EAP

Job summary

SkyCity Adelaide is seeking an ICT Field Services Technician for a permanent full-time role. You will be on-site at the casino, troubleshoot restaurant systems, and work across SkyCity’s datacentres, hotel and events teams, gaining a diverse, hands-on experience daily.

Key skills include Windows 11, Active Directory, Veeam backups, Office 365/Exchange, Cisco networking, SCCM and Intune. A relevant qualification (CCNA/MCSE) plus 2+ years in a Windows Server environment are preferred.

Qualifications

• Experience with Windows 11, Active Directory and Office 365/Exchange.
• Experience with Cisco networking, SCCM deployment tools and Microsoft Intune.
• A relevant qualification (e.g. CCNA or MCSE) and experience in a Windows Server environment is preferred.

Responsibilities

• On-site ICT support at SkyCity Adelaide, including casino, restaurants, datacentre and events.
• Troubleshoot and resolve IT incidents and assist with projects across venues.
• Collaborate with staff and other teams to ensure smooth IT operations during large conferences and events.

Job description

SkyCity Adelaide is looking for an ICT Field Services Technician to join the team on a permanent full-time basis.

About the opportunity

As an ICT Field Services Technician, you'll be in constant motion whether you're on-site at the casino, troubleshooting restaurant systems, or working in our Datacentres. You might collaborate with corporate staff, perform project work at Eos by SkyCity, our 5-star luxury hotel or assisting with large conferences and events. Our ICT Head Office is based in New Zealand, so our Adelaide-based technicians enjoy a diverse range of hands-on tasks daily, making this role truly one-of-a-kind.

About you

You will be enthusiastic, proactive, and approachable. You will display top notch customer service by always driving yourself to find an appropriate solution as quickly as possible and you will enjoy comradery between your teammates. Flexibility to work a rotating roster across all days of the week is essential.

To succeed in this role, you'll need strong technical skills across Windows 11, Active Directory, file and data management, Veeam backups, and Microsoft Office 365 and Exchange. Experience with Cisco networking, SCCM deployment tools, Microsoft Intune and Point of Sale technologies is highly desirable. A relevant qualification (e.g. CCNA or MCSE) and at least two years' experience in a Windows Server environment are preferred.

What's in it for you?

Besides working with great people and getting firsthand experience of SkyCity's newest entertainment offerings, you will also be rewarded with a range of employee benefits including;

• Free employee meals available at our employee restaurant
• Subsidised car parking and public transport tickets.
• Discounts available across SkyCity Adelaide venues.
• Discount health insurance, free flu vaccinations, skin checks and other health checks.
• Employee reward and recognition programs.
• Fantastic career and professional development opportunities.
• Access to Employee Assistance Program (EAP)

At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.