ICT Customer Support Officer

Recruitment Innovations; Griffith; Vor Ort; AUD 75.000 - 95.000; Vollzeit

Zusammenfassung

Leading Edge Computers in Griffith, NSW, is seeking an experienced ICT Customer Support Officer to join their team. The role focuses on deploying and maintaining computer infrastructure, diagnosing and resolving technical problems, and providing education and guidance to users.

The successful candidate will determine software and hardware requirements, respond to inquiries, adapt programs to meet user needs, install software, and help ensure efficient use of applications and equipment.

Qualifikationen

• Ideally 3+ years’ experience as an ICT Support Technician.
• AQF Advanced Diploma or relevant experience.
• Ability to work in a team environment.

Aufgaben

• Determining software and hardware requirements to provide solutions to problems.
• Responding to inquiries about software and hardware problems.
• Adapting existing programs to meet users' requirements.
• Installing and downloading appropriate software.
• Ensuring efficient use of applications and equipment.
• Implementing computer networks.
• Designing and maintaining websites.
• Repairing and replacing peripheral equipment such as terminals, printers and modems.

Kenntnisse

ICT Support

Teamwork

Ausbildung

AQF Advanced Diploma

Jobbeschreibung

Job Type

Permanent position | Full time position

Job Description

Leading Edge Computers are currently looking to recruit an experienced and qualified ICT Customer Support Officer to join their team in Griffith NSW. ICT Customer Support

• Provides support, education and guidance in the deployment and maintenance of computer infrastructure and the diagnosis and resolution of technical problems and issues

Responsibilities

• Determining software and hardware requirements to provide solutions to problems
• Responding to inquiries about software and hardware problems
• Adapting existing programs to meet users' requirements
• Installing and downloading appropriate software
• Ensuring efficient use of applications and equipment
• Implementing computer networks
• Designing and maintaining websites
• Repairing and replacing peripheral equipment such as terminals, printers and modems

Skills and Abilities

• Ideally have a minimum of 3 years’ experience as a qualified ICT Support Technician
• An AQF Advanced Diploma holder or any relevant experience.
• Ability to work in a team environment

Salary range is $75,000 - $95,000pa commensurate with experience Fulltime Position available Applications open on 27th October 2026 and closes on 27th November 2026