ICT Cadet

Port Stephens Council; Newcastle-Maitland; On-site; AUD 62,000 - 74,000; Full time

Benefits offered by this job

Flexible study leave during work

Salary with 12% Superannuation

Retention allowance

Job summary

Port Stephens Council invites applications for a Cadetship in Information Technology. You will earn while you learn, receiving daily guidance from ICT specialists and hands-on experience in service desk support, device configuration, and cyber security controls.

Our program values reliability, curiosity, and strong communication. You will work long hours flexibly, with study leave and progression opportunities as you complete your cadetship and studies.

Qualifications

• Currently studying, or have an offer to study, a university degree in 2027 in a computer-related discipline.
• Genuine interest in information technology and a proactive learning mindset.
• Comfortable talking to and assisting customers; strong communication skills.
• Ability to follow instructions and established processes.

Responsibilities

• Resolve Level 1 technical service desk requests.
• Configure computers and mobile devices.
• Support Microsoft 365 and manage user accounts.
• Assist with cyber security controls and network testing.
• Support ICT project rollouts and follow security procedures.

Skills

Customer service

Communication

Team player

Curiosity

Education

University degree in computer-related discipline

Tools

Microsoft 365

Job description

Own your future with a Cadetship at Port Stephens Council (PSC) – ready for commencement in January 2027!

The opportunity

This is your opportunity to earn while you learn your Information Technology Degree, gaining vital hands-on experience under the daily guidance and mentorship of our experienced technical specialists.

Working in a collaborative office environment, you will bridge theory and practice by mastering essential skills, including resolving Level 1 technical service desk requests, configuring computers and mobile devices, supporting Microsoft 365, managing user accounts, and assisting with vital cyber security controls, network testing, and broader ICT project rollouts.

To be successful, you will have a genuine interest in information technology, a comfortable digital aptitude, and a strong sense of responsibility when handling sensitive Council equipment and information.

We are looking for a reliable, curious, and patient team player with clear communication and listening skills, an exceptional customer-service mindset, and the resilience to respond positively to constructive feedback as you learn.

While prior experience with Microsoft 365, device troubleshooting, or customer service is a great bonus, what matters most in your first six months is your consistent attendance, a proactive willingness to learn, and the ability to follow strict security procedures while becoming a dependable member of the ICT team.

What does a career at PSC look like for me post-Cadetship?

Whilst we can’t guarantee a permanent position post-cadetship, this is what a career path could look like with a degree behind you:

• ICT Support
• Cybersecurity
• Software Development
• Data Analysis
• Network Administration
• Business Applications Specialist
• Technology Manager

The key responsibilities within this role are listed within the position description.

• This is a contract opportunity– working full-time, 35 hours / week + access to a flexible working arrangement + access to study leave to attend courses at your formal education provider during work hours.
• Base Salary Range:$61,781 to $73,776 pa based on 35 hours / week + 12% superannuation + $2,562 retention allowance
• You will be working from PSC Administration Building, Raymond Terrace

What does it mean to be a Cadet at PSC?

Throughout your Cadetship, you’ll receive;

• Financial support in a paid role, including full payment for your studies
• Time in your work week to attend your formal training
• Progression through your salary levels with each year of successful completion
• You will also have the opportunity to participate in our internal networking events, where you can meet and socialise with other Apprentices, Cadets and Trainees at PSC
• Opportunities to develop your own professional and social networks through collaborating with other teams across PSC

Check out more information on our website here: https://www.portstephens.nsw.gov.au/council/careers/education-and-employment

We’re all about putting the right people, in the right role! Here’s what we’re looking for:

• Currently studying, or formal offer to study, a university degree (or higher) course in 2027 in a computer related discipline, and continue those studies throughout the duration of the cadetship
• A genuine interest in information technology
• Be comfortable talking to and assisting customers
• Ability to follow instructions and processes

For more information on who can apply please visit our website.

This is life at PSC!

• Work/Life balance with generous leave entitlements, flexible work options and leave in lieu
• Long service leave when you’ve been with us for just over 5 years
• Health & Wellbeing leave to recharge when you need it
• Industry leading Paid Parental Leave accessible for all employees – regardless of how you became a parent, we offer 14 weeks that can be taken within 2 years from the birth, adoption, or long-term foster care of your child.
• PSCare Day available to all employees to take in addition to your regular leave entitlements
• Confidential support (including mental health) through our employee assistance program
• Award winning health and wellbeing program PSCare, Workers Health Initiative with access to a broad range of gyms in the area, and discounted health insurance
• Free parking on site and a convenient local shopping centre
• Coffee and food to keep you sustained at our on-site café
• And lots more…

Enough about us, we want to hear about you! So tell us about…

• Why you want a career in Information Technology?
• What would you do if you were asked to resolve an ICT issue but did not know the answer?
• How would you balance your workplace responsibilities with the study requirements of the cadetship?

Applications Close: Midnight, Wednesday, 23 September 2026