ICT Project Manager

Wollongong City Council; Wollongong City Council; On-site; AUD 114,000 - 132,000; Full time

Benefits offered by this job

Hybrid work options

Flex-time

Rostered days off

Five weeks annual leave

Wellbeing programs

Job summary

Wollongong City Council is seeking an experienced ICT Project Manager to lead technology initiatives that shape how the Council serves the community. In a collaborative team of five, you will guide projects from concept through implementation while helping teams adopt new ways of working.

This full-time 35-hour week parental leave term contract runs until October 2027, with salary from $113,911 to $132,199 plus superannuation.

Qualifications

• Experience delivering technology or digital transformation projects.
• Strong governance and stakeholder engagement skills.
• Ability to manage multiple concurrent projects in complex environments.
• Experience in government or large organisations preferred.
• Excellent communication and change management capabilities.

Responsibilities

• Lead ICT projects from planning to implementation and handover.
• Develop project plans, budgets, and governance docs.
• Coordinate resources, vendors, SMEs to achieve outcomes.
• Manage scope, risks, issues, dependencies and changes.
• Support units to adopt new technologies and processes.
• Build strong stakeholder relationships and provide updates.
• Evaluate tech solutions aligning with strategic objectives.
• Ensure sustainable long-term outcomes and project handovers.
• Monitor performance against timeframes and budgets.

Skills

Project management

Stakeholder engagement

Governance

Risk management

Change management

Digital transformation

Business analysis

Job description

At Wollongong City Council, we continuously strive to create an Extraordinary Wollongong for our community. We focus on the delivery of exceptional services, infrastructure and facilities for our community. Our aim is to work toward the community’s goals in the Our Wollongong Our Future Community Strategic Plan 2035.

Wollongong is a great place to work, live and play! Together, our responsibility is to create an inclusive community where everyone is welcome, valued and belongs. Our strength is the diversity of our people.

We lead with courage, openness and curiosity and believe our employees are the key to our success. Learn more about us here.

The Opportunity

Join our Information and Improvement team and play a key role in delivering technology projects that help shape how Council works and serves the community. As our ICT Project Manager, you'll be the dedicated project management specialist within a collaborative team of five and work closely with technical experts, business stakeholders, vendors and leaders across the organisation to turn ideas into practical outcomes.

This is a varied role where you'll combine strategic project management with hands on involvement in technology initiatives. You'll have the opportunity to lead projects from concept through to implementation and business transition while helping teams adopt new ways of working and realise the benefits of digital improvement. You will be supported by a team that values collaboration, innovation, knowledge sharing and continuous improvement.

Whether you come from local government, a large organisation, consulting, utilities, technology or another complex environment, if you enjoy bringing people together, solving problems and delivering meaningful change, this could be a great opportunity for you. We welcome applications from people of all backgrounds and experiences and are committed to creating an inclusive workplace where everyone feels valued, respected and supported.

This is a full-time 35 hour per week Parental leave term contract position till October 2027 possibility of extension. Salary from $113,911 up to $132,199 per annum plus superannuation (Salary package will be assessed based on skills, experience and qualifications)

How you’ll make a difference

You’ll help deliver technology enabled projects that improve services, systems and outcomes across Council by:

• Leading ICT projects from planning and business case development through to implementation, transition and post implementation review.
• Developing project plans, schedules, budgets, governance documentation and reporting frameworks.
• Coordinating project resources, vendors, contractors and subject matter experts to achieve agreed outcomes.
• Managing project scope, risks, issues, dependencies and change activities throughout the project lifecycle.
• Supporting business units to implement new technologies, improve processes and successfully adopt change.
• Building strong relationships with stakeholders and providing clear communication, advice and project updates.
• Evaluating and implementing technology solutions that align with Council's strategic and operational objectives.
• Managing project handovers to operational support teams and ensuring sustainable long term outcomes.
• Monitoring project performance to ensure delivery against agreed timeframes, budgets and objectives

About you

You’re an experienced ICT Project Manager with a strong track record of delivering technology, digital transformation and business improvement projects in complex environments. You bring expertise in leading projects from concept through to implementation, ensuring strong governance, effective stakeholder engagement and successful business outcomes. Comfortable managing multiple concurrent projects, you can balance competing priorities while maintaining focus on delivery, risk management and achieving strategic objectives.

You are more than a project manager. You have a solid understanding of technology and can work closely with technical specialists, vendors and business stakeholders to develop and implement practical solutions. You are confident preparing business cases, project plans and delivery roadmaps, and have experience guiding organisations through technology enabled change. Your ability to build relationships, influence outcomes and communicate eff ec tively with a diverse range of stakeholders enables you to successfully deliver projects in fast paced environments. Ideally, you will have experience working within a large, complex government organisation or a similarly complex environment, although this is not essential. Most importantly, you are collaborative, adaptable and committed to delivering meaningful outcomes through technology while demonstrating Council’s values of Respect, Integrity, OneTeam, Sustainability and Courage.

Why you’ll love working at Wollongong City Council!

• True work-life balance We know you work hard, and we make sure that effort is rewarded with real flexibility. Our hybrid work options, flex-time, and rostered days off mean you can maintain balance while delivering great outcomes.
• Great working conditions Enjoy a 35-hour work week
• Career growth and recognition We are committed to supporting your personal and professional development. Our initiatives include a reward and recognition program, corporate learning opportunities, study assistance, and leadership development programs to help you grow and succeed.
• Generous leave provisions Benefit from five weeks of annual leave per year (pro rata) and access long service leave after just five years.
• Health, safety, and wellbeing We prioritise a safe workplace for everyone, every day, everywhere. Our wellbeing programs support mental, physical and social wellbeing of our people to be at their best and include an Employee Assistance Program, skin and hearing checks and discounted gym memberships.
• A vibrant social culture Join our Social Club for monthly activities, an annual trivia night, and fantastic Christmas events!

Participate and engage in meaningful work, and contribute to our extraordinary community, where together we make a difference.

Applications close 11:59pm, Wednesday 2 September 2026

We invite everyone to apply no matter your identity, you’ll be welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, people who are culturally and linguistically diverse (CALD), people with disability and veterans.

Wollongong Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people in the community.

Applicants are required to undergo a rigorous employment screening process which will include Reference, Identity and Medical History Checks, and may also include a Nationally Coordinated Criminal History Check and Working with Children Check. Employment is subject to clearance of all these checks.