ICT Business Analyst: Streamline Education Operations

The Wales Institute Pty Ltd; Western Australia; Presencial; AUD 72.000 - 88.000; Jornada completa

Descripción de la vacante

The Wales Institute Pty Ltd is seeking an ICT Business Analyst to improve the business systems and digital workflows supporting our education, student administration and operational activities in Perth, Western Australia. You will document requirements, coordinate with software vendors and technical teams, and support system improvements across education and administrative functions.

Based in Perth, you will collaborate with management, academic and administrative teams to understand needs,

Formación

• Bachelor's degree or higher in Information Technology, Information Systems, Computer Science or closely related discipline, or equivalent professional experience.
• 1–2 years of relevant ICT business analysis experience.
• Experience gathering requirements and preparing functional documentation.
• Experience supporting software implementations and testing.
• Strong analytical, problem-solving and communication skills with non-technical stakeholders.
• Experience in education/training systems is highly regarded.

Responsabilidades

• Consult with management, academic and administrative teams to identify and document requirements for ICT system improvements.
• Analyze student administration workflows and existing software to identify inefficiencies and automation opportunities.
• Prepare business requirements, user stories, process maps and functional specifications for system enhancements and integrations.
• Translate business requirements into practical system solutions with vendors and technical teams.
• Define reporting and data requirements with validation rules to improve data accuracy.
• Assist with project scoping, planning, timelines and change management for system upgrades.
• Develop test scenarios, coordinate user acceptance testing and track defects to resolution.
• Prepare user documentation and train staff on system changes and gather feedback for evaluation.

Conocimientos

Analytical thinking

Communication skills

Stakeholder collaboration

Educación

Bachelor's degree in IT/IS/CS

Descripción del empleo

The Wales Institute Pty Ltd is seeking an ICT Business Analyst to improve the business systems and digital workflows supporting our education, student administration and operational activities in Perth, Western Australia. You will document requirements, coordinate with software vendors and technical teams, and support system improvements across education and administrative functions.

Based in Perth, you will collaborate with management, academic and administrative teams to understand needs,