ICT Business & Systems Analyst — Drive Process Optimization

EPG Payroll & HR Australia; Sydney; On-site; AUD 80,000 - 110,000; Full time

Job summary

EPG Payroll & HR Australia is seeking an experienced ICT Business & Systems Analyst to join the team on a full-time basis in Sydney, Australia. The role bridges business requirements with technical teams to ensure ICT solutions align with organisational objectives and operational needs.

Key duties include analyzing processes, eliciting requirements, and maintaining documentation throughout the system development lifecycle. A bachelor degree or 5+ years of relevant experience are desirable.

Qualifications

• Bachelor degree or higher desirable, or at least 5 years of relevant experience may substitute.
• Experience analysing business requirements, processes, workflows, and information systems.
• Strong understanding of business analysis methodologies, system development lifecycles, and process improvement practices.
• Experience preparing business requirements, functional specifications, process maps, workflows, and system documentation.
• Ability to work independently and collaboratively within cross-functional teams.

Responsibilities

• Analyse business processes, operational requirements, and information systems to identify opportunities for improvement and increased efficiency.
• Elicit, document, and evaluate business and system requirements through consultation with stakeholders.
• Act as a central point of reference for business and technical stakeholders throughout the system development and implementation lifecycle.
• Investigate and assess existing business processes, procedures, workflows, and ICT systems, recommending enhancements where appropriate.
• Identify system deficiencies, process inefficiencies, and business risks, and develop recommendations for improvement.
• Develop and maintain functional specifications, business requirements documents, process maps, workflow diagrams, and system documentation.

Skills

Business analysis

Requirements gathering

Process mapping

Stakeholder management

SDLC

Education

Bachelor degree

Job description

EPG Payroll & HR Australia is seeking an experienced ICT Business & Systems Analyst to join the team on a full-time basis in Sydney, Australia. The role bridges business requirements with technical teams to ensure ICT solutions align with organisational objectives and operational needs.

Key duties include analyzing processes, eliciting requirements, and maintaining documentation throughout the system development lifecycle. A bachelor degree or 5+ years of relevant experience are desirable.