ICT Business Analyst – Digital Projects (Canberra)

Osky Interactive Pty Ltd; Canberra; On-site; AUD 85,000 - 95,000; Full time

Job summary

OSKY Interactive Pty Ltd, a Canberra-based digital agency, seeks an ICT Business Analyst to translate client and user needs into clear requirements for digital projects. You will work across discovery to delivery with project, design, development and QA teams to ensure solutions meet business objectives.

Qualifications include a IT-related degree or equivalent experience, 1+ year in ICT business analysis, and ability to craft user stories, process maps and acceptance criteria.

Qualifications

• Recognised tertiary qualification in information technology, information systems or related discipline.
• At least one year of relevant ICT business analysis experience.
• Experience gathering requirements and producing clear business/functional documentation.
• Ability to translate stakeholder needs into user stories, process maps and acceptance criteria.
• Understanding of website or application delivery across requirements, design, dev and testing.
• Strong analytical, communication and stakeholder engagement skills.
• Experience in digital agency or professional services environments.
• Familiarity with agile delivery methods and project collaboration tools.
• Knowledge of website accessibility, content management systems and UAT.

Responsibilities

• Consult with clients and users to understand objectives, processes and system requirements.
• Lead requirements discussions, workshops, clarify stakeholder needs and document outcomes.
• Prepare business requirements, user stories, process maps, specs and acceptance criteria.
• Analyse workflows and systems, identify inefficiencies and propose improvements.
• Collaborate with designers and developers to clarify requirements and assess options.
• Support scope definition, prioritisation, effort estimation and change assessment.
• Maintain traceability between requirements, features and acceptance criteria.
• Coordinate user acceptance testing and validate delivered solutions.
• Prepare user guidance and support handover for adoption.

Skills

Analytical

Communication

Stakeholder engagement

Agile delivery

Education

Tertiary qualification in IT or related field

Job description

OSKY Interactive Pty Ltd, a Canberra-based digital agency, seeks an ICT Business Analyst to translate client and user needs into clear requirements for digital projects. You will work across discovery to delivery with project, design, development and QA teams to ensure solutions meet business objectives.

Qualifications include a IT-related degree or equivalent experience, 1+ year in ICT business analysis, and ability to craft user stories, process maps and acceptance criteria.