ICT Business Analyst at Simplus Australia

Simplus Australia; North Sydney Council; Hybrid; AUD 81,000 - 185,000; Full time

Benefits offered by this job

Visa sponsorship

Work from home

Work Authorisation: Australia (Prereq)

Employee discount

Professional development assistance

Referral program

Job summary

Simplus Australia is hiring ICT Business Analysts for roles in Sydney, Melbourne, Perth and Brisbane. Positions offer hybrid/remote work with permanent full-time contracts and visa sponsorship in Australia.

Responsibilities include documenting business and technical requirements, configuring Salesforce and related apps, data migration, testing, and client training while collaborating with senior stakeholders to drive successful outcomes.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Management Information Systems, and/or a related field
• Enterprise consulting experience, including implementation experience with major technology programs
• Ability to understand and be responsive to customer needs and to advocate for customer success
• Experience defining and delivering enterprise applications on the Salesforce platform
• Ability to work independently and as part of a distributed team and a willingness to take ownership of problems
• Strong presentation and facilitation skills - must be able to deliver workshops and strategize at a C level.
• Professional/technical skills Ability to translate data/facts/info into opportunities
• Expertise in drawing activity flow and architecture diagrams
• Ability to explain technical issues with non-technical personnel
• Expertise in designing, sizing, implementing and testing Salesforce solutions
• Behavioral (e.g. negotiation skills, presentation skills) Excellent interpersonal skills and the ability to have presence in a meeting environment
• Ability to prepare and deliver workshops/training

Responsibilities

• Participate in sessions with Salesforce.com customers and other team members to understand Business Requirements and Business Processes Analysis
• Document detailed business, functional & technical requirements and analyse data and execute data migration strategies and mapping
• Configuration of Salesforce.com and related third party application
• Testing – creation and execution of testing scripts
• Development of training material and training delivery to clients
• Assist project managers to manage delivery outcomes, time frames and change management processes
• Liaison with clients on an ongoing basis, to maintain and develop the business relationship ensure satisfaction with services provided and identify opportunities for further growth
• Co-ordinate escalations to bring about resolution to meet client standards
• Always Promote the Company’s business in a positive and professional manner

Skills

Salesforce

Stakeholder management

Workshop facilitation

Data migration

Requirements analysis

Communication

Presentation skills

Education

Bachelor’s degree in Computer Science / MIS / related field

Tools

Salesforce Platform

Job description

This Visa sponsorship job abroad position offers great opportunities for career growth.

ICT Business Analyst Positions available in : Sydney , Melbourne , Perth and Brisbane Work Type: Hybrid/ Remote Permanent /Full time opportunity Every role at Simplus requires a professional who has a broad understanding of professional services and who possess the tool kit of a consultant. That tool kit will include stakeholder management, keen business acumen, the ability to create and maintain collateral, strong collaboration skills, the ability to lead workshops, kick offs and training sessions. Consultants within our teams have inquisitive minds and are striving to continually learn and bring their “a” game every day. Being part of the team here is not only contributing to the role you do, but also to the wider Simplus community.We are looking for candidates who can challenge the status quo, resolve tough problems, and make complex things, simple. As a member of Simplus we all have three primary responsibilities: Be a critical thinker: solve tough problems for the world’s biggest brands, work together, and be relentless in ensuring successful outcomes for clients. Be a steward: look after each other and the company on our collective journey to success by being accountable, doing the right thing, and promoting a caring corporate culture. Be an underdog: be determined, crafty, spirited, resilient, and tenacious. Challenge conventional wisdom and refuse to take no for an answer.

RESPONSIBILTIES / DUTIES

• Participate in sessions with Salesforce.com customers and other team members to understand Business Requirements and Business Processes Analysis
• Document detailed business, functional & technical requirements and analyse data and execute data migration strategies and mapping
• Configuration of Salesforce.com and related third party application
• Testing – creation and execution of testing scripts
• Development of training material and training delivery to clients
• Assist project managers to manage delivery outcomes, time frames and change management processes
• Liaison with clients on an ongoing basis, to maintain and develop the business relationship ensure satisfaction with services provided and identify opportunities for further growth
• Co-ordinate escalations to bring about resolution to meet client standards
• Always Promote the Company’s business in a positive and professional manner

QUALIFICATIONS / EXPERIENCE / KNOWLEDGE REQUIRED

• Education level, knowledge and work/industry experience Bachelor’s degree in Computer Science, Software Engineering, Management Information Systems, and/or a related field
• Enterprise consulting experience, including implementation experience with major technology programs
• Ability to understand and be responsive to customer needs and to advocate for customer success
• Experience defining and delivering enterprise applications on the Salesforce platform
• Ability to work independently and as part of a distributed team and a willingness to take ownership of problems
• Strong presentation and facilitation skills - must be able to deliver workshops and strategize at a C level.
• Professional/technical skills Ability to translate data/facts/info into opportunities
• Expertise in drawing activity flow and architecture diagrams
• Ability to explain technical issues with non-technical personnel
• Expertise in designing, sizing, implementing and testing Salesforce solutions
• Behavioral (e.g. negotiation skills, presentation skills) Excellent interpersonal skills and the ability to have presence in a meeting environment
• Ability to prepare and deliver workshops/training

No agencies please.

Job Types: Full-time, Permanent

Pay: $80,513.00 – $185,328.66 per year

Benefits:

• Employee discount
• Professional development assistance
• Referral program
• Visa sponsorship
• Work from home
• Work Authorisation: Australia (Required)
• Work Location: Hybrid remote in North Sydney NSW 2060