Tech Business Analyst

Infosys Limited; Sydney; Hybrid; AUD 109,000 - 120,000; Full time

Job summary

Infosys Limited in Sydney is seeking a highly analytical Technical Business Analyst to bridge business stakeholders and technology teams. You will gather and document requirements, translate them into user stories and specifications, and support delivery in an Agile environment.

The role emphasizes stakeholder management, collaboration with development, testing, and product teams, and strong communication across disciplines. Hybrid work arrangements apply in Sydney.

Qualifications

• 5–7 years of experience as a Business Analyst or in a similar role.
• Strong analytical thinking and problem-solving skills.
• Excellent communication skills with clear documentation ability.
• Experience in writing user stories, use cases, and BRDs.
• Familiarity with process mapping tools Griffy, Visio.
• Knowledge of Agile or Scrum methodologies.

Responsibilities

• Collaborate with business stakeholders to gather, analyse, and document requirements.
• Break down large, ambiguous problems into smaller, well-defined tasks or use cases.
• Create process flows, user stories, functional specifications, and other artifacts.
• Translate business needs into logical, structured, and actionable requirements.
• Work closely with developers, testers, and UX/UI teams to ensure accurate implementation.
• Facilitate workshops, interviews, and brainstorming sessions to uncover root causes.
• Perform gap analysis, impact assessments, and data analysis as needed.
• Support UAT by preparing test cases and validating deliverables.
• Act as a liaison between business users and technical teams throughout the project lifecycle.

Skills

Analytical thinking

Communication

Documentation

Agile/Scrum

Process mapping

Education

CBAP

CCBA

Agile BA certification

Tools

Jira

Confluence

Visio

Appian

Pega

Power Platform

SQL

Job description

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem.

Recognized as the #1 Top Employer in Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.

Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Role Description

We are seeking a highly analytical and detail-oriented Technical Business Analyst to act as a liaison between business stakeholders and technology teams. The ideal candidate will gather, analyze, and document business and system requirements, translate them into actionable user stories and functional specifications, and support the successful delivery of technology solutions. This role requires strong communication, problem-solving, and stakeholder management skills, along with experience working in Agile delivery environments and collaborating with development, testing, and product teams.

Location: Sydney.

Salary: AUD 108571 - 119893 Annual Gross.

Please Note: The above salary range is only indicative and may be subject to suitable enhancements, based on internal company processes.

Flexible working arrangements (hybrid, reviewed case-by-case basis). Feel free to connect with your recruiter to learn more about how this works in practice.

Key Responsibilities

• Collaborate with business stakeholders to gather, analyse, and document requirements.
• Break down large, ambiguous problems into smaller, well-defined tasks or use cases.
• Create process flows, user stories, functional specifications, and other artifacts.
• Translate business needs into logical, structured, and actionable requirements.
• Work closely with developers, testers, and UX/UI teams to ensure accurate implementation.
• Facilitate workshops, interviews, and brainstorming sessions to uncover root causes.
• Perform gap analysis, impact assessments, and data analysis as needed.
• Support UAT (User Acceptance Testing) by preparing test cases and validating deliverables.
• Act as a liaison between business users and technical teams throughout the project lifecycle.

Required skills and qualifications

• 5–7 years of experience as a Business Analyst or in a similar role.
• Strong logical thinking and analytical skills — able to approach problems methodically.
• Excellent communication skills — able to explain complex ideas simply.
• Experience in writing clear, structured documentation (e.g., user stories, use cases, BRDs).
• Comfortable with process mapping tools (e.g., Griffy, Visio).
• Familiarity with Agile or Scrum methodologies.

Nice to Have

• Exposure to low-code platforms (e.g., Appian, Pega, Power Platform).
• Experience working with Jira, Confluence, or similar tools.
• Knowledge of SQL or data analysis tools.
• Certifications like CBAP, CCBA, or Agile BA are a plus.

Additional

• Excellent customer-facing skills
• Excellent written and verbal communication skills
• Strong attention to detail and outstanding analytical and problem-solving skills.

Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

Hear from our recruiter on their experience working with Infosys as an Employer.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [e-mail] or call 1-866-472-0935.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”