Ict Business Analyst

Ominta Group; Melbourne; On-site; AUD 80,000 - 85,000; Full time

Job summary

Ominta Group in Melbourne is seeking a motivated ICT Business Analyst to collaborate with business stakeholders and technical teams to improve processes, gather requirements and define practical technology solutions.

You will analyse workflows, document requirements, create process maps and user stories, and assist with system design, testing and adoption to deliver measurable efficiencies across the organisation.

Qualifications

• Bachelor’s degree in IT or related field.
• Practical work experience in ICT business analysis or related IT role.
• Ability to analyse business processes and communicate with technical and non-technical stakeholders.

Responsibilities

• Consult with stakeholders to understand operational challenges and objectives.
• Review workflows, information systems and procedures to identify gaps and inefficiencies.
• Gather, assess and document business requirements, including process maps and user stories.
• Evaluate ICT solutions for business suitability, feasibility and alignment with requirements.
• Translate business needs into clear technical and functional deliverables with developers and vendors.
• Assist with system design, configuration, integration and implementation planning.
• Develop test scenarios and coordinate user acceptance testing; document defects and actions.
• Prepare reports, recommendations, user documentation and training materials for adoption.
• Monitor solutions post-implementation and suggest ongoing improvements.

Skills

Business analysis

Requirements gathering

Process mapping

Stakeholder communication

Documentation

Education

Bachelor’s degree in Information Technology or closely related discipline

Job description

About the role

Ominta Group is seeking a motivated ICT Business Analyst to work closely with business stakeholders and technical teams to improve business processes, define system requirements and support the delivery of practical technology solutions.

Key responsibilities

• Consult with stakeholders to understand operational challenges, business objectives and opportunities for technology-enabled improvements.
• Review existing workflows, information systems and procedures to identify gaps, inefficiencies and areas for enhancement.
• Gather, assess and document business and functional requirements, including process maps, user stories and system specifications.
• Evaluate proposed ICT solutions for business suitability, feasibility and alignment with organisational requirements.
• Work with developers, vendors and internal teams to translate business needs into clear technical and functional deliverables.
• Assist with system design, configuration, integration and implementation planning, including change-impact assessments.
• Develop test scenarios, coordinate user acceptance testing and document defects and corrective actions.
• Prepare reports, recommendations, user documentation and training materials to support successful system adoption.
• Monitor implemented solutions, collect stakeholder feedback and recommend ongoing process and system improvements.

Qualifications and experience

• Bachelor’s degree in Information Technology or a closely related discipline.
• Some relevant practical work experience in ICT business analysis, systems analysis or a related IT role.
• Ability to analyse business processes, document requirements and communicate effectively with technical and non-technical stakeholders.
• Strong problem-solving, organisational and written communication skills.
• Familiarity with business analysis tools, process mapping, testing or project delivery practices will be advantageous.

Salary

AUD $80,000–$85,000 per annum plus superannuation

Only eligible and short-listed applicants will be considered.