Hybrid Rostering Coordinator for NDIS & Community Support

Resolute Support; The Junction; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Phone provided

Laptop provided

Hybrid work arrangement

Training and support

Job summary

Resolute Support is seeking a skilled Rostering Coordinator to join our rostering and coordination team in a hybrid role. The position covers 6am–2pm, Monday to Friday, with after-hours support as needed, to ensure seamless service delivery across NSW.

You will manage rostering, coordinate with participants and workers, and maintain accurate schedules while upholding high standards of customer service and communication.

Qualifications

• Knowledge of SCHADS Award and NDIS Price Guide.
• Experience rostering with a focus on participant supports.
• NDIS Worker Check and Paid Working With Children Check required.

Responsibilities

• Manage daily rostering schedules to ensure all shifts are filled.
• Liaise with Participants, Support Workers & Stakeholders for scheduling.
• Ensure rostering aligns with contracts and awards and supports budget requirements.
• Provide leadership and guidance to the rostering team and ensure data accuracy.

Skills

SCHADS Award

NDIS Price Guide

Rostering Software

Administrative Skills

Communication

Education

Cert III or IV in Disability

Cert IV in Business Administration

Leadership & Management (or equivalent)

Tools

Rostering software

Job description

Resolute Support is seeking a skilled Rostering Coordinator to join our rostering and coordination team in a hybrid role. The position covers 6am–2pm, Monday to Friday, with after-hours support as needed, to ensure seamless service delivery across NSW.

You will manage rostering, coordinate with participants and workers, and maintain accurate schedules while upholding high standards of customer service and communication.