Hybrid/Remote Revenue & Pricing Analyst

Ofload; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work options

Learning budget $500

Volunteer leave/personal milestones

Job summary

Ofload is hiring a Commercial Analyst to join Commercial Operations in Sydney. The role uses data, pricing insight and process thinking to drive revenue growth and protect margins across the Ofload marketplace.

You will own Issues & Claims, identify revenue leakage and partner with Product to move manual workarounds onto the platform. This hands-on position collaborates with Finance, Operations, Product and Sales and suits someone who thrives on numbers and working with people making decisions.

Qualifications

• Experience delivering commercial or pricing outcomes in a similar role.
• Experience in a tech scale-up, logistics, marketplace or other high-growth business.

Responsibilities

• Owning end-to-end Issues & Claims (I&C) handling, with every case resolved quickly, accurately and on sound commercial terms.
• Setting consistent standards for documentation, coding and approvals, and escalating high-value or complex cases.
• Managing off-platform I&Cs so they create revenue opportunities without adding unsustainable complexity.
• Partnering with Product to prioritise and ship features that strengthen commercial and pricing capability.
• Moving manual, off-platform processes into the core platform.
• Spotting inefficiencies and building templates, checklists and workflows that cut rework.
• Working with Finance on charging, crediting, accruals and disputes.
• Helping Operations get to the root cause of commercial and process issues, giving Sales and Commercial the data, insight and precedent to win pricing negotiations.
• Building and owning processes that keep rate cards and invoices accurate.

Skills

Excel

Google Sheets

Data storytelling

Cross-team collaboration

Pricing

Revenue operations

Job description

Ofload is hiring a Commercial Analyst to join Commercial Operations in Sydney. The role uses data, pricing insight and process thinking to drive revenue growth and protect margins across the Ofload marketplace.

You will own Issues & Claims, identify revenue leakage and partner with Product to move manual workarounds onto the platform. This hands-on position collaborates with Finance, Operations, Product and Sales and suits someone who thrives on numbers and working with people making decisions.