Hybrid Personal Injury Quality & Technical Specialist

Allianz Popular SL.; Sydney; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Hybrid work arrangements

Career development & global mobility

Product discounts on Allianz

Financial wellness & Employee Share},{

Employee Share Purchase Program

Job summary

Allianz invites applications for a Technical and Quality Specialist– Personal Injury based in Sydney or Charlestown. This 12-month contract role focuses on supporting the Eligibility Team, ensuring accurate decisions, governance and best practices in disputes, with potential to transition to permanent work.

The role requires strong experience in workers' compensation, knowledge of NSW legislation, and proven coaching capabilities.

Qualifications

• Experience in workers compensation claims, disputes, or technical roles.
• Strong understanding of eligibility and dispute processes.
• Knowledge of NSW workers compensation legislation and statutory requirements.
• Proven coaching and mentoring capabilities to influence technical outcomes.
• Excellent written and verbal communication, with attention to detail.

Responsibilities

• Provide technical support to the Eligibility Team to improve decision accuracy and compliance.
• Perform quality reviews, endorse adverse decisions, and collaborate with stakeholders on claims management and disputes.
• Ensure timely, accurate eligibility decisions through clear communication plans and support.
• Deliver cost-effective, customer-focused workers' compensation services while supporting team improvement initiatives.
• Complete projects and deliverables aligned with organisational goals.

Skills

Workers' comp

Disputes knowledge

NSW legislation

Coaching ability

Communication skills

Planning & problem-solving

Tech adoption

Job description

Allianz invites applications for a Technical and Quality Specialist– Personal Injury based in Sydney or Charlestown. This 12-month contract role focuses on supporting the Eligibility Team, ensuring accurate decisions, governance and best practices in disputes, with potential to transition to permanent work.

The role requires strong experience in workers' compensation, knowledge of NSW legislation, and proven coaching capabilities.