Hybrid Operations Administrator - Bonds & Invoicing

Lotus People; Sydney; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid work arrangement

Office-based role with WFH day after 6

Job summary

Lotus People is seeking an experienced administrator/operations professional to own the day-to-day administration of a growing commercial bonds portfolio in Sydney. You will oversee issuance through to invoicing, variations, reconciliations, reporting and release, acting as a central contact for brokers, clients, landlords and underwriters.

This role emphasizes critical thinking, prioritisation and data integrity in a busy environment.

Qualifications

• 3+ years’ experience in administration or operations within banking, insurance or financial services
• Strong experience managing high-volume, detail-heavy workflows
• Hands-on exposure to invoicing, receivables and/or reconciliations
• Confident communicating directly with external clients, brokers or customers
• Excellent attention to detail with strong commercial judgement
• Comfortable working through more complex requests rather than simply following a process
• Strong Microsoft Office skills, particularly Excel and Outlook
• Exposure to bank guarantees, surety bonds, commercial leases, legal documentation or commercial contracts would be highly regarded
• Experience across trade finance, insurance broking/underwriting support, commercial property, lending or credit operations could translate particularly well

Responsibilities

• Manage bond administration from issuance through to variation, renewal, cancellation and release
• Prepare accurate bond documentation and coordinate digital execution
• Manage invoicing, premium statements, credit notes and outstanding payments
• Complete reconciliations and maintain accurate portfolio records
• Prepare regular bond, premium and exposure reporting
• Act as a key contact for brokers, clients, landlords and other external stakeholders
• Partner with underwriters to resolve administrative issues and keep requests moving
• Maintain accurate documentation and data across internal systems
• Identify opportunities to streamline processes as the portfolio grows
• Ensure transactions meet internal compliance, privacy and quality standards

Skills

Bond administration

High-volume workflows

Invoicing & reconciliations

Client communication

Attention to detail

Process improvement

Compliance awareness

Tools

Excel

Outlook

Job description

Lotus People is seeking an experienced administrator/operations professional to own the day-to-day administration of a growing commercial bonds portfolio in Sydney. You will oversee issuance through to invoicing, variations, reconciliations, reporting and release, acting as a central contact for brokers, clients, landlords and underwriters.

This role emphasizes critical thinking, prioritisation and data integrity in a busy environment.