Hybrid Office Coordinator for Public Practice Accounting

Public Practice - Support; Melbourne; Hybrid; AUD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Work-from-home flexibility

Connected team

Charity fundraising event

Supportive culture

Prime Cremorne location

Variety and ownership

Zusammenfassung

Public Practice Accounting in Cremorne seeks an experienced Office Coordinator to support office operations, client communication and administrative tasks across multiple teams. You will maintain client records, assist onboarding and manage workflows with a collaborative culture and hybrid work flexibility.

The role focuses on client relationships, compliance, and efficient support across the firm, offering a connected team and opportunities to contribute broadly.

Qualifikationen

• Past office coordination or practice administration experience.
• Experience in a public practice accounting or professional services environment.
• Strong organisational skills with ability to manage competing priorities and deadlines.
• Excellent written and verbal communication with clients and internal stakeholders.
• A high level of accuracy and attention to detail in records and compliance.
• Proactive, solutions-focused approach; ability to work independently and with others.
• Experience using accounting or practice management software is highly regarded.

Aufgaben

• Manage incoming calls, emails and multiple shared inboxes professionally.
• Assist with new client onboarding and maintain accurate client information across internal systems.
• Liaise with clients, financial planners and accountants regarding documentation, deadlines and outstanding information.
• Follow up on missing client documents and ensure records are kept up to date.
• Provide administrative support across multiple office locations.
• Manage data entry, scanning, electronic filing, mail and general correspondence.
• Prepare and issue engagement letters, ASIC documentation and other firm correspondence.
• Maintain workflow spreadsheets, monitor task progress and ensure deadlines are met.
• Manage compliance authorisations, agent appointments and user access across tax, software and banking platforms.
• Coordinate administrative workloads and support other administration team members.
• Work with the Corporate team to process company-related requests and maintain records.
• Liaise with the ATO on behalf of clients and accountants.
• Assist with ATO payment plans and lodgement extensions.
• Monitor ATO notices, compliance requirements and key deadlines.
• Manage linking/unlinking entities within the ATO Portal.
• Upload tax documents and client deliverables to portals.
• Prepare draft client invoices and assist with billing and payments.
• Follow up on outstanding debtors and support accounts receivable.
• Assist with tax return and BAS preparation checklists.
• Coordinate with offshore team to maintain efficient workflows.

Kenntnisse

Office coordination

Practice administration

Public practice experience

Organisational skills

Communication with clients

Attention to detail

Independent and collaborative work

Accounting software familiarity

Tools

Accounting software

Jobbeschreibung

Public Practice Accounting in Cremorne seeks an experienced Office Coordinator to support office operations, client communication and administrative tasks across multiple teams. You will maintain client records, assist onboarding and manage workflows with a collaborative culture and hybrid work flexibility.

The role focuses on client relationships, compliance, and efficient support across the firm, offering a connected team and opportunities to contribute broadly.