Hybrid IT Systems Support Administrator – Marine Operations
Fugro Australia Pty Ltd
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Benefits offered by this job
Job summary
Fugro Australia Pty Ltd seeks an experienced IT Systems Support Administrator to keep Fugro’s global marine operations running smoothly. You will support critical IT systems powering vessels, field environments and geodata workflows, and troubleshoot, maintain and enhance the systems teams depend on daily.
You will work across a dynamic technical landscape, act as a first contact for end users, and collaborate with OT Services to deploy infrastructure, monitor alerts and deliver reliable IT
Qualifications
- Tertiary IT qualification or equivalent experience.
- Experience in IT service management processes (ITIL) and ITSM tooling.
- Strong grounding in desktop and server infrastructure across Windows and Linux.
Responsibilities
- Act as first point of contact for end users and second-line escalation for support staff.
- Liaise with OT Services to deploy standard infrastructure and monitor systems.
- Monitor ticket status and provide weekly reports while applying standard solutions.
- Execute periodic maintenance tasks including patching, backups and restores.
- Coordinate hardware purchasing and logistics for system updates and maintenance.
- Support cyber security initiatives and respond to field-reported issues.
- Create IT infrastructure and support documentation when required.
Skills
Education
Tools
Job description
Fugro Australia Pty Ltd seeks an experienced IT Systems Support Administrator to keep Fugro’s global marine operations running smoothly. You will support critical IT systems powering vessels, field environments and geodata workflows, and troubleshoot, maintain and enhance the systems teams depend on daily.
You will work across a dynamic technical landscape, act as a first contact for end users, and collaborate with OT Services to deploy infrastructure, monitor alerts and deliver reliable IT
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