Hybrid Intelligence Analyst - Regulatory Insights & Strategy

NSW Department of Customer Service; Sydney; Hybrid; AUD 117,000 - 129,000; Full time

Job summary

The NSW Department of Customer Service is seeking an Intelligence Analyst to join the Intelligence unit within the Regulatory Intelligence, Data & Insights branch in Parramatta. This ongoing role offers hybrid work arrangements and a base salary between $116,981 and $129,492 per annum plus super.

You'll produce timely intelligence products, undertake analytical projects, identify emerging trends, and communicate findings to diverse audiences to support regulatory decisions across NSW.

Qualifications

• Experience in an intelligence environment or a similar analytical role.
• Strong ability to research, analyse and interpret information to provide evidence-based recommendations.
• Clear written and verbal communication skills and ability to tailor advice to audiences.
• Ability to manage competing priorities and work collaboratively to deliver outcomes.

Responsibilities

• Produce timely, accurate intelligence products to support tactical, operational and strategic decision-making.
• Undertake intelligence and analytical projects relating to high-risk consumer, business and regulatory activity.
• Identify and analyse emerging trends to target compliance and enforcement activity.
• Use data extraction software and analytical systems to interpret information and create intelligence products.
• Prepare clear technical advice and present complex intelligence to varied audiences.
• Build effective working relationships with internal stakeholders and regulatory bodies.
• Share knowledge and provide guidance to strengthen intelligence capability.

Skills

Intelligence analysis

Data manipulation

Stakeholder engagement

Regulatory awareness

Job description

The NSW Department of Customer Service is seeking an Intelligence Analyst to join the Intelligence unit within the Regulatory Intelligence, Data & Insights branch in Parramatta. This ongoing role offers hybrid work arrangements and a base salary between $116,981 and $129,492 per annum plus super.

You'll produce timely intelligence products, undertake analytical projects, identify emerging trends, and communicate findings to diverse audiences to support regulatory decisions across NSW.