Hybrid Instructional Designer — Community Services Training

Content Creators; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid Working Arrangements

Wellbeing initiatives & EAP

Salary packaging & optional leave

Career development opportunities

Job summary

atWork Australia is seeking an experienced instructional designer to design learning programs for Community Services on a 6-month project. You will craft content, collaborate with internal and external SMEs, and build capability across frontline employment services teams.

This role focuses on designing solutions rather than traditional training delivery, spanning multiple modalities and requiring strong project management and stakeholder engagement across Australia.

Qualifications

• Significant instructional design experience across all learning modalities.
• Commercially minded, designing learning solutions aligned to business needs.
• Demonstrated ability to get things done, meet expectations and deliver on commitments.
• Strong project and stakeholder management skills with the ability to influence outcomes.
• Analytical and solutions-focused, using data and insights to identify capability gaps and learning opportunities.
• Organised and proactive, managing competing priorities and delivering to deadlines.
• Engaging facilitator for virtual and face-to-face learning.

Responsibilities

• Design and develop engaging learning programs across multiple modalities.
• Translate complex information into practical learning solutions with SMEs.
• Research and source external learning programs and providers to meet learning needs.
• Manage multiple learning projects, delivering outcomes on time and within scope.
• Monitor learning effectiveness, completion rates and feedback, using insights to improve outcomes.
• Support LMS administration, ensuring compliance and mandatory training requirements are met.
• Facilitate engaging training programs for diverse audiences across Australia.

Skills

Instructional design

Stakeholder management

Content development

Multimodal learning

Analytical thinking

Facilitation

Project management

Job description

atWork Australia is seeking an experienced instructional designer to design learning programs for Community Services on a 6-month project. You will craft content, collaborate with internal and external SMEs, and build capability across frontline employment services teams.

This role focuses on designing solutions rather than traditional training delivery, spanning multiple modalities and requiring strong project management and stakeholder engagement across Australia.