Hybrid Injury Liability Claims Specialist

Suncorp; Sydney; Hybride; AUD 85 000 - 105 000; Plein temps

Avantages offerts par ce poste

Parental leave 20 weeks

Secondary carer leave 4 weeks

Volunteer leave

Study support

Employee assistance program

Résumé du poste

Suncorp in Sydney or Brisbane is seeking an experienced Injury Liability Claims Officer to join our fast-paced insurance team. You will own a diverse portfolio of injury liability claims and manage them end-to-end to deliver timely, commercially sound outcomes.

Working with internal stakeholders, lawyers and external partners, you will assess coverage, costs and reserves, build strong customer relationships, and contribute to positive outcomes for our customers and the business.

Qualifications

• Experience managing injury liability or long-tail claims (public liability/PI) is preferred.
• Strong understanding of liability, negligence, and indemnity principles.
• Excellent analytical, information assessment and issue-spotting skills.
• Proven ability to collaborate with lawyers, investigators and external providers.
• Strong negotiation and decision-making capabilities.

Responsabilités

• Handle end-to-end injury liability claims from validation to finalisation in a timely, cost-conscious manner.
• Determine policy coverage, indemnity and quantum issues.
• Develop and implement claim strategies to optimise customer and commercial outcomes.
• Coordinate with solicitors, brokers, investigators and loss adjusters.
• Monitor reserves and cost fluctuations, updating stakeholders regularly.
• Build and maintain strong relationships with customers and internal stakeholders.

Connaissances

Injury liability claims

Stakeholder management

Negotiation

Analytical thinking

Customer focus

Decision making

Description du poste

Suncorp in Sydney or Brisbane is seeking an experienced Injury Liability Claims Officer to join our fast-paced insurance team. You will own a diverse portfolio of injury liability claims and manage them end-to-end to deliver timely, commercially sound outcomes.

Working with internal stakeholders, lawyers and external partners, you will assess coverage, costs and reserves, build strong customer relationships, and contribute to positive outcomes for our customers and the business.