Hybrid Ict Business Analyst - Driving It Solutions

It Hub Australia Pty Ltd; Sydney; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Superannuation

Hybrid work model

Training opportunities

Job summary

AusBiz Consulting is seeking an ICT Business Analyst to join our team in a hybrid capacity. You will collaborate with business users to elicit requirements, document AS-IS/TO-BE processes and identify automation opportunities, while aligning IT solutions with business needs.

The role requires 2+ years in BA/Product Analyst roles, strong skills in Epics/User Stories, UML, and Power BI, with SQL and Microsoft tech. Hybrid Sydney-based position with salary AUD 70,000–100,000 plus super.

Qualifications

• Bachelor's or Master's degree in IT/IS.
• Minimum 2 years full-time experience as a Business Analyst/Product Analyst/Product Manager or similar roles.
• Experience writing detailed functional requirements using Epics and User stories.
• Ability to prioritize business requirements.
• Hands-on experience creating system specifications using UML.
• Experience with Power BI and Microsoft technologies.
• Strong databases know-how and SQL query writing.
• Knowledge of backend/frontend technologies and responsive design.
• Familiarity with Agile–Scrum; JIRA and Confluence.

Responsibilities

• Collaborate with business and non-technical users to identify pain points and elicit requirements.
• Document AS-IS and TO-BE processes and identify automation opportunities.
• Bridge business and technology teams for IT alignment and evidence-based decisions.
• Work with stakeholders to evaluate and recommend software solutions.
• Create functional requirements using epics and user stories.
• Review UI designs and ensure alignment with specifications.
• Translate requirements to development and QA during walkthroughs.
• Create system specifications using use cases, data/process models, and UML diagrams.
• Conduct user acceptance testing to ensure quality and readiness for deployment.
• Assist with third‑party integrations and continuous improvement in Agile delivery.
• Develop training/onboarding materials and run sessions for new team members.

Skills

Business analysis

Power BI

SQL

UML

Agile-Scrum

JIRA

Confluence

Documentation

Communication

Education

IT/IS degree

Tools

JIRA

Confluence

Job description

Hybrid ICT Business Analyst – AusBiz Consulting

AusBiz Consulting is looking for exceptional ICT Business Analysts to join our team.

Main duties/responsibilities:

• Work closely with the business and non-technical users to identify business/operational pain points, elicit and analyse requirements, investigate and analyse business/operating procedures
• Formulate and document the business requirements based on the analysis of current business processes and procedures, document AS-IS and TO-Be Processes, and identify opportunities for automation.
• Liaise between the business and technology teams to facilitate business-IT alignment and aid in an evidence-based decision-making process
• Collaborate with the stakeholders (developer/ product manager/ etc.) to identify, evaluate and recommend software solutions
• Develop detailed functional requirement specifications document using epics and user stories
• Work together with the UI designers to create and review the UI designs in-line with the system specifications
• Communicate the software requirements to the development & QA team during requirement walkthroughs and planning sessions
• Create clear system specifications through the use of use case diagrams, data/process modelling, flowcharts, or other UMLs for the development of the system
• Document and Perform user acceptance testing to ensure the software developed is in line with the requirements, of acceptable quality and plan deployment cycles
• Analyse systems to facilitate third-party integrations
• Identify gaps and inefficiencies and suggest improvements in process or functional specifications of the system
• Work with a team in an Agile environment to implement best practices and timely deliverables to ensure the project is being delivered on time and within the specified budget
• Create and maintain the necessary training/onboarding documentation and conduct training sessions for new team members/customers

Qualifications:

• Qualifications: Bachelor's or Master’s degree in IT/IS
• Experience: Minimum 2 years of full-time experience working as a Business Analyst/ Product Analyst/ Product Manager or other similar roles
• Skills: Experienced in writing detailed, clear and consistent functional requirement specifications using Epics and User stories
• Demonstrated ability to prioritize business requirements
• Hands‑on experience creating systems specifications using UML
• Experienced working with Power BI and Microsoft technologies
• Strong understanding of databases and ability to write SQL queries
• Knowledge of backend and frontend technologies
• Knowledge and understanding of responsive designs and systems
• Strong understanding of cloud architecture
• Experienced working in Agile–Scrum development methodology
• Hands‑on experience using JIRA and Confluence
• Demonstrated ability to take ownership of tasks and work in a dynamic team environment
• Strong communication skills (verbal and non‑verbal)

Permanent Residents (PR), Australian / Citizens are eligible to apply

Job Type: Full-time

Salary: $70,000 to $100,000 per year + Super

Job Types: Full-time, Permanent

Benefits:

• Strong emphasis on People Culture, including training

Schedule: Monday to Friday

Ability to commute/relocate: Sydney NSW 2000: Reliably commute or plan to relocate before starting work (Preferred)

Work Authorisation: Australia (Preferred)

We welcome applications from Aboriginal and Torres Strait Islander people, people with disability, people of all ages and backgrounds, and carers, and we assess every applicant against the same written criteria.